Heathcare Homes

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Healthcare Homes’ training and development strategy

At Healthcare Homes, in order to provide residents with the very best care, we provide a range of ongoing training and development programmes to our staff.


This includes 4 days of classroom based training with an in-house trainer, selected e-learning modules and a period of shadowing and practical assessment which meets the requirements of the Care Certificate. 

Update training 

All staff will be expected to attend a 3 year cycle of updates through trainer led workshops and e-learning to include:

  • Moving and handling
  • Fire safety
  • Infection control
  • Medication
  • Dementia
  • Safeguarding
  • Equality and diversity
  • First aid
  • Food safety
  • Mental Capacity Act and Deprivation of Liberty Safeguards

Specialist training

A range of specialist training is available which has been developed for individual job roles and in response to the needs of the clients we care for.  This includes topics such as the following and can be delivered in a classroom based setting or through E-learning programmes:

  • Continence and stoma care
  • Parkinsons
  • Stroke awareness
  • MCA and DoLS
  • Palliative care
  • Tissue viability
  • Pressure ulcer care

QCF programmes and units 

We have linked with a small number of accredited providers in order to offer a range of QCF CPD units and full programmes, including apprenticeships.  These are available in the following subjects:

  • Health and social care, including specific unit pathways in dementia, stroke, activities, end of life, diabetes, learning disability and food safety.
  • Business administration, customer service and management
  • Housekeeping and cleaning
  • Kitchen services and cooking 

Suitability for these fundable programmes will be discussed at yearly appraisals and supervisions.

Career development pathways 

Staff development is of great importance to us and we have in place Learning and Development Frameworks which set out the learning pathway for every job role within the homes.  As well as covering the expected route for an individual to take, it also outlines what learning an individual can undertake to move to another job role within the organisation.

'I found out so much from the last 4 days and look forward to doing the dementia course.'

'I have really learnt a lot this week, it was all very new to me and now I feel more confident starting my new job!'

'Very good course covering a lot of very useful areas. Relevant to the job. Lots of information given.'

'Training met my needs. Learnt aspects which I did not know before now which were not included in previous job training.'

'I really enjoyed the course, the trainer made it really interesting with stories of her experience and got the group interacting well.  I found the training on dementia really interesting and the homework helped to go over what we'd learned during the day.'

'The four days training have been very informative, well presented, useful, clear and understandable. The trainer delivered it very well, it was enjoyable and interesting.  I have gained a lot of knowledge which has made me a well informed carer and ready to put it into practice and share ideas with colleagues.'

'During the induction I have the understanding of how duty of care contributes to safe practice. It has kept my knowledge and skills up to date. The trainer was very good at explaining all the topics we covered.'

'Very informative, I've learnt a lot over a very short period of time, I expected nothing this excellent.'

'The training met my needs, I have been doing care for a while, yet I feel I learnt a lot from this course.'

'I am new to care and I feel this training course has been brilliant.  My understanding to my new job is to the highest standard due to going into a lot of depth.'

'I did not know a thing about caring and I now have a very broad outlook on all aspects.'

'Excellent course.  Even as a carer from a few years back, I have learnt a lot.'

'In all the years of training courses I have been on, the trainer was hands down the best trainer I have come across.  She kept it interesting and informative.'

'Best training I have ever received.'

'Training was interesting and very fulfilling. I thoroughly enjoyed training, best training I have been to.'

'Training was interesting and the trainer was understanding and adapted to everyone's different learning needs. One of the best courses I have been on.'

'I feel that this course will benefit me in my new job, I found it easy to follow and I feel like I have learnt a lot.'

'Very informative, showed even experienced carers new and easier ways.'

'Really interesting topics, definitely very emotive but handled sensitively and encouraged me to think about the issues.'

'Very good update training with new information.'

'The training was very informative and interesting, it broadens my view of what needs to be done and look out for to do my job properly.'

'The trainer always makes the training interesting and fun making the knowledge given stick in your brain.'

'Such an informative training day. Dementia training was brilliant.'

'Trainer very approachable and able to answer all questions. I feel more confident to do my job.'

'I now feel I can go and do my job with more confidence.'

and affiliations

We take great pride in delivering a high quality comprehensive service to all residents.  Our accreditations and affiliations support this goal.

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Careers at
Healthcare Homes

If you’re looking for a new career opportunity, why not take a look at our current vacancies.

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