The Manor House’s Chantelle honoured for 30 years’ loyal service

9th August 2019

A chef at The Manor House care home in North Walsham has been thanked and celebrated for her long service to the home.

Chantelle Lown, who lives in the town with her husband, Mark, has worked at The Manor House for 30 years, having started her career at the home as a care assistant.

After spending 12 years in a care role, she became the head chef, and now runs the kitchen for the home, which cares for up to 48 people.

On Thursday 1st August, the team and members of Chantelle’s family came together for a special presentation, which consisted of a bouquet flowers, gift vouchers, a certificate and badge, delivered by Healthcare Homes Group CEO, Gordon Cochrane. He came to personally thank her for her dedication and to celebrate her loyal commitment.

The food at the home is often praised, and some of the comments on the independent reviews website carehome.co.uk – where the home is rated as 9.6 out of 10 for its overall service – specifically mentioning this, such as “The food on each occasion could not be faulted” and “The food is excellent.”

Home Manager Paula Pawsey said, “It was wonderful to be able to show Chantelle just how grateful we are to her for her 30 years of commitment and dedication to our home. She really cares about everyone here and takes great pride in running an efficient kitchen, with dishes that everyone loves.

“She puts her work and our residents before anything else and will do anything to support the home and the people living here.  She has a fantastic relationship with everyone she works with and the residents adore her. We’re extremely lucky to have her with us and on behalf of everyone at The Manor House I would like to say a huge thank you to Chantelle.”

Added Chantelle, “I would like to thank the company for my recognition and appreciated my fellow workers coming to the celebrations.  I enjoy my work at The Manor House and I can see myself being here for another 30 years!”

The Manor House is part of the Healthcare Homes Group and is based on Skeyton Road in North Walsham. For more information on the services provided at the home, call 01692 402252.

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