Compliments, comments and complaints

Compliments and complaints, Healthcare Homes

At Healthcare Homes, we recognise and value all feedback as a way for us to improve how we deliver services. Whether you have a compliment, comment or complaint, we appreciate you letting us know how we’re doing.

 

You can share any feedback with us using this contact form or by emailing us at [email protected].

 

If you would like to raise a concern or complaint about a specific home or branch, you can find the relevant process for that location below.

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    Raising a concern or complaint

    Our complaints process ensures we have a fair and consistent approach to managing complaints and that this is transparent and accessible to all.

    If you wish to make a complaint about a specific home or branch, you can find the local ‘Raising a concern/complaint’ process with the relevant contact details in this dropdown menu.