Mill Lane

Felixstowe, Suffolk

01394 279509

Mill Lane,
79 Garrison Lane,
Felixstowe,
Suffolk,
IP11 7RW


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Our Home

Opened in 1976, Mill Lane offers specialised nursing care for the elderly and has an enviable reputation in the local community for its high quality care. The Home, which was once the local doctor’s surgery, has been sympathetically extended and refurbished to now offer a choice of welcoming reception rooms with attractive patio areas, all available for our residents and their guests to enjoy. Although our rooms are fully furnished, we encourage residents to bring with them items of furniture and personal effects to complement those already provided so that their room can become an individual retreat.

Mill Lane is situated in the Old Town residential area of Felixstowe, conveniently near to a range of shops and amenities. To ensure that our residents continue to have an active social life, the homes’ minibus regularly takes residents to the local theatre, on shopping trips or to benefit from the fresh sea air of the nearby coastline. If you simply wish for peace and tranquillity, well maintained gardens surround the Home, allowing you to enjoy a haven from the bustle of the town.

Facilities

  • 30 bedrooms
  • Visiting optician, dentist and chiropodist
  • In-house hairdressing salon offering usual services and in addition manicures and hand massages
  • Use of a beach hut on Felixstowe’s promenade
  • Large day room
  • Any dietary requirements met
  • The home has its own minibus
  • Active in the local community with annual fetes and events
  • Wi-Fi is available throughout the home

Activities

A wide range of activities are organised at the home, including:

  • Jabberwocky club
  • Felixstowe in flower
  • Poetry
  • Coastal excursions
  • Coffee mornings
  • Entertainment
  • Music & movement
  • Annual fete
  • ‘Remember When..’ talks
John Savage Home Manager

Why did you decide to work at Healthcare Homes?

I had very much enjoyed work experience at Mill Lane at a young age; never forgotten. The reputation of both Mill Lane and Healthcare Homes in the area has always been apparent.

What role did you carry out before you came to Healthcare Homes?

Senior Care Assistant and a Business Administrator role

What do you think a person needs to do to be good in your role?

An individual who is calm, understanding, willing to support and help others

What’s your favourite part of your working day and why?

I love each day, never is there one the same.

What’s been your biggest professional challenge in your current role, or in your career to date?

Working in the health and social care sector for the last 11 years, from a care assistant role working my way up to Home Manager

What has been your biggest career highlight to date?

Becoming a Home Manager has always been my goal and I am now in such a privileged position. I look forward to each challenge I face.

What qualities do you think make you stand out?

A Home Manager is able to listen, support and care about all that they do. To build a team to ensure a wonderful home is enjoyed by residents.

What are your interests outside of work/how do you unwind?

I enjoy spending time with friends and family. I also love holidays.

What do you enjoy/you looking forward to most about working at this care home?

I am looking forward to embracing future challenges and providing a warm, friendly home for our residents

Sonja Bunting Deputy Home Manager/Registered Nurse

Please detail any relevant education/training

Diploma of Higher Education in Adult Nursing, Level 2 certificate in principles of end of life care, NVQ level 3 in adult Health and Social Care

Year started working at Healthcare Homes

2019

Why did you decide to work at Healthcare Home?

Great reputation, friendly home, the role I had always wanted to do and local to my home

What role did you carry out before you came to Healthcare Homes?

Before joining Healthcare Homes I worked for 4 years as a Medical Referral Nurse Specialist for a large insurance company running their complex health medical team. I also did some agency shifts to keep my skills up to date as my real passion has always been in elderly care. I have worked in care since 1991 starting off as a care assistant, then as a senior carer and then I completed my nurse training.

What do you think a person needs to do to be good in your role?

A person needs to be hard working, supportive, good management skills, caring, empathetic, honest and open. I believe a manager should never ask a member of staff to do something that they wouldn’t do and should be a good team worker and be prepared to not just manage but to also help their team.

What’s your favourite part of your working day and why?

I love seeing the residents and staff happy. The residents are our reason for being there and a happy workforce is just as important.

What’s been your biggest professional challenge in your current role, or in your career to date?

The biggest challenges in my career have been firstly being the oldest on my course at university and secondly working through my health problems and not letting them stop me.
I am grateful to Healthcare Homes for giving me the opportunity to prove myself as nurses with long term health conditions and past spinal issues often get overlooked – I speak from experience.

What has been your biggest career highlight to date?

My biggest career highlight was qualifying as a Registered Nurse.

What qualities do you think make a good home manager?

A good home manager needs to be approachable, sensitive, calm, a good team player, a good leader, honest, committed, a good listener and be prepared to go above and beyond.

What are your interests outside of work/how do you unwind?

Outside of work I love spending time with my husband and two teenage daughters. We have five Yorkshire terriers that are as ‘mad as hatters’ and keep us busy and we enjoy doing things as a family.

What do you enjoy/are you looking forward to the most about working at this care home?

This role is a whole new challenge for me and I am looking forward to learning lots of new skills and hopefully being able to make a difference to the residents lives.

Lukasc Swiekot Head Chef

Year started working at Healthcare Homes

2018

Why did you decide to work at Healthcare Home?

Shift pattern that suited my lifestyle.

What role did you carry out before you came to Healthcare Homes?

Head Chef at Penta Hotel, Ipswich.

What do you think a person needs to do to be good in your role?

Dedication, hard work and man-management skills, be creative with the resident’s dietary requirements.

What’s your favourite part of your working day and why?

Lunch time/ Getting feedback from the residents.

What’s been your biggest professional challenge in your current role, or in your career to date?

Ensuring that all resident’s dietary needs are met and maintained.

What has been your biggest career highlight to date?

Maintaining 5 stars for food and safety.

What qualities do you think make a good home manager?

Decision-making capability to make decisions and take full responsibility for both successes and failures.

Must have a good moral compass that will allow to make honest and ethical business decisions.

What do you enjoy/are you looking forward to the most about working at this care home?

Spending time with my family.

I like the team approach, ‘one big happy family’.

Samantha Thomas-Duffy Administration

Please detail any relevant education/training

NVQ Level 2 in Business and Administration

Year started working at Healthcare Homes

2019

Why did you decide to work at Healthcare Home?

It seemed like an ideal fit for my skills and is very local to me.

What role did you carry out before you came to Healthcare Homes?

I have had a career break whilst caring for family. But before that I was working for NHS 111.

What do you think a person needs to do to be good in your role?

I think a person needs to be organized, practical and very adaptable to change.

What’s your favourite part of your working day and why?

Coming in, greeting people and finding out what awaits me today as every day is different.

What’s been your biggest professional challenge in your current role, or in your career to date?

Adapting to manage new challenges and different needs.

What has been your biggest career highlight to date?

Completing my apprenticeship is a real highlight for me

What qualities do you think make a good home manager?

Someone who is able to delegate and get the work done but is also caring, understanding and kind.

What are your interests outside of work/how do you unwind?

I enjoy spending time with my wife, family and animals. Also, reading and watching films.

What do you enjoy/are you looking forward to the most about working at this care home?

Meeting new people and learning new skills.

Nicki Parsons Housekeeper

Why did you decide to work at Healthcare Homes?

I wished to try something new and work in the care sector

What role did you carry out before you came to Healthcare Homes?

Travel Insurance Advisor

What do you think a person needs to do to be good in your role?

Be organised, have great initiative and a good eye for detail

What’s your favourite part of your working day and why?

When I get the opportunity to spend time with residents

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning and adapting to the responsibilities of leading a team

What has been your biggest career highlight to date?

Being appointed as housekeeper

What qualities do you think make you stand out?

Good industry knowledge, good organisation skills and an individual who cares

What are your interests outside of work/how do you unwind?

Spending time with my family

What do you enjoy/you looking forward to most about working at this care home?

Working in a friendly team and helping contribute in making a clean environment for our residents

James Chester Maintenance

Why did you decide to work at Healthcare Homes?

I decided to work for Healthcare Homes as it offered a varied and challenging role

What role did you carry out before you came to Healthcare Homes?

I worked within Felixstowe docks auditing incoming stock for a large supermarket chain

What do you think a person needs to do to be good in your role?

A good attitude, caring manner and an understanding of various trades

What’s your favourite part of your working day and why?

Looking forward to seeing what the day brings with challenges and issues to solve

What’s been your biggest professional challenge in your current role, or in your career to date?

Challenged to take on new skills and be adaptable to new and varied jobs

What has been your biggest career highlight to date?

Gaining my carpentry and joinery City & Guilds accreditation with credits

What qualities do you think make you stand out?

Being able to lead and be approachable to residents and staff

What are your interests outside of work/how do you unwind?

VW camper van and camping. Being part of a large team running a VW show.

What do you enjoy/you looking forward to most about working at this care home?

I like to tackle large projects within the home, i.e. revamping the dining area with a new preparation area

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    Mill Lane,
    79 Garrison Lane,
    Felixstowe,
    Suffolk,
    IP11 7RW

    01394 279509