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Saxlingham Hall

Norwich, Norfolk

Care enquiries: 01508 508777

All other enquiries:01508 499225

The Green,
Saxlingham Nethergate,
Norwich,
Norfolk,
NR15 1TH

Key Facts

Our Home

Saxlingham Hall Nursing Home is a magnificent former manor house set in over four acres of much tended lawns and gardens. We provide nursing, residential and palliative care for up to 34 residents.

Each bedroom at Saxlingham Hall provides en-suite facilities, telephone and television points. We also provide spacious lounges and restaurant-style dining room areas for residents to enjoy, with WiFi is available throughout the home.

There are peaceful, spacious gardens where residents can enjoy views of the local wildlife and surrounding countryside, including grazing cattle in neighboring fields.

Our meal experience is excellent, with our chef and catering team working hard to create meals that are both nutritious and tasty, using fresh seasonal ingredients. A varied meal plan is offered, and special dietary requirements are catered for.

The home also features a garden-based cabin, equipped with two entrance points, protective Perspex screens, intercom system, heating/insulation, and a nurse call button. This facility allows us to provide greater capacity for visits by friends and relatives when we are not able to meet visiting needs within the home.  Strict infection control procedures are maintained to keep all our residents staff and visitors safe.

Facilities

  • Well-kept lawns and gardens
  • En-suites
  • Wi-Fi
  • Lifts
  • Extensive car parking
  • Full laundry service
  • 24-hour nurse call
  • Visiting chiropodist, hairdresser and reflexologist

Activities

A varied weekly activities programme
Card games
Entertainers
Monthly services with a Christian Minister
Pen pal project
Lunch club

Theresa Parfitt Home Manager

Please detail any relevant education/training

Registered Nurse, Ba (Hons) Health and Social Care.

Year started working at Healthcare Homes

I have worked at Saxlingham Hall since 1997.

What do you think a person needs to do to be good in your role?

Good leadership skills and the ability to communicate well, empowering people and working in a transparent way that involves everyone and leads to good teamwork.

What’s your favourite part of your working day and why?

Communicating with residents, their relatives and staff – understanding their needs and supporting them as required.

What’s been your biggest professional challenge in your current role, or in your career to date?

The impact of Covid 19 on residents and staff, keeping people safe and transitioning staff to changes in the way they now need to work.

What has been your biggest career highlight to date?

Receiving an ‘Outstanding’ rating in 2017 for Saxlingham from a CQC inspection, but especially for ‘well-led’, which I received an outstanding for as part of the report.

What qualities do you think make a good home manager?

Good leadership qualities include understanding people, communicating well and empowering people.

What are your interests outside of work/how do you unwind?

My family, reading and gardening.

What do you enjoy/are you looking forward to the most about working at this care home?

The dedication and skills of the staff provide an excellent delivery of care for residents and their families.

Jenny Fox Deputy Manager

Please detail any relevant education/training

Registered Nurse, Midwife and Children’s Nurse. Bsc (Hons) in Nursing.

Year started working at Healthcare Homes

I have worked at Saxlingham since 1997.

What do you think a person needs to do to be good in your role?

Good communication skills, good knowledge base, good leadership skills, ability to prioritize and integrate with the team.

What’s been your biggest professional challenge in your current role, or in your career to date?

The development of staff and implementation of approach to recent change.

What has been your biggest career highlight to date?

Moving through different domains and approaches to care over the years.

What qualities do you think make a good home manager?

A good approach with staff, the ability to empower people, supportive of change.

What are your interests outside of work/how do you unwind?

Reading and walking.

What do you enjoy/are you looking forward to the most about working at this care home?

Good care delivery through teamwork and interaction between all departments.

Wendy Rout Administrator

Year started working at Healthcare Homes

I have worked at Saxlingham Hall since June 2009.

What role did you carry out before you came to Healthcare Homes?

I have extensive administration skills having worked in the Occupational Therapy department at the Norfolk & Norwich University Hospital; a local primary school; established and ran a retail dairy business alongside my husband; PA at a GP surgery for 8 years; PA to the previous owner and then I joined Saxlingham Hall in 2009.

What do you think a person needs to do to be good in your role?

The ability to multitask, prioritize, have a positive outlook, be helpful, approachable and to keep smiling.

What’s your favourite part of your working day and why?

I enjoy that two days are never the same and there is no time to be bored or to think what shall I do next!

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning new systems and being able to prioritize the workload.

What qualities do you think make a good home manager?

Good people and organizational skills. Be supportive, approachable and promote cohesive teamwork within all departments at the nursing home.

What are your interests outside of work/how do you unwind?

Spending quality time with my family and grandchildren. I love coastal walks and being by the sea. I also enjoy socializing, a good film or book and gardening.

 

 

Bridget Leighton Housekeeper

Year started working at Healthcare Homes

I have worked at Saxlingham Hall since 2007

What do you think a person needs to do to be good in your role?

To be able to communicate well with residents, relatives and staff.

Good leadership skills and working as part of a team.

What’s your favourite part of your working day and why?

Talking to residents and their relatives, learning about their lives.

What’s been your biggest professional challenge in your current role, or in your career to date?

The impact of Covid 19 and keeping people safe.

What qualities do you think make a good home manager?

Having a good approach to people by listening to them and supporting them.

What are your interests outside of work/how do you unwind?

My family.

What do you enjoy/are you looking forward to the most about working at this care home?

Working as part of a team who all work together to deliver a high standard of care.

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    The Green,
    Saxlingham Nethergate,
    Norwich,
    Norfolk,
    NR15 1TH

    01508 499225