Shipdham Manor

Shipdham, Norfolk

01362 820939

Shipdham Manor,
Chapel Street,
Shipdham,
Norfolk,
IP25 7LB


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Our Home

Shipdham Manor, which dates back over 200 years, has been tastefully extended and linked to the original coach house to provide facilities very much in keeping with the 21st century. The rooms, most with en-suite facilities, are tastefully decorated and provide our residents with a quality environment for enjoyment of life in later years. Although all rooms are fully furnished, we encourage residents to bring with them items of furniture and personal possessions so that their room can offer a true ‘home from home’ feel.

Shipdham Manor is situated in the heart of Shipdham, a few miles from the market town of Dereham and designed for the special needs of elderly people with dementia. The home is situated next to the church and residents can also use all the amenities of the local community including the local post office, village store and pub.

Facilities

  • 40 bedrooms
  • Double room available
  • Tastefully extended and modernised home providing high quality accommodation
  • Specialist equipment available if required
  • Visiting optician, dentist & chiropodist
  • In-house hairdressing salon provides usual services plus manicures and hand massages
  • Large day rooms
  • Attractive gardens

Activities

A wide range of activities are organised at the home, including:

  • The ‘Drynkkings’ annual fete
  • Church lunches
  • Shopping trips
  • Excursions
  • Gardening
  • Crosswords
  • Quizzes
  • Pamper days
  • Highly active in local community, including fetes and annual events
Kay Emsley Home Manager

Why did you decide to work at Healthcare Homes?

Started by needing the experience and ended up loving my job, residents and people I work with

What role did you carry out before you came to Healthcare Homes?

Shipdham Manor has been my only work place since leaving school. I started as a kitchen assistant, then became a carer, senior, administrator, clinical lead and now Home Manager.

What do you think a person needs to do to be good in your role?

Caring, understanding, be patient and enjoy a challenge. Work well with the team. Be organised and communicate well

What’s your favourite part of your working day and why?

Talking to residents and relatives, getting to know them as individuals; some have amazing stories from their life histories

What’s been your biggest professional challenge in your current role, or in your career to date?

Currently undertaking the six steps programme in end of life care. Creating a portfolio, attending training sessions to then train the staff to get the home accredited.

What has been your biggest career highlight to date?

My Home Manager position currently

What qualities do you think make you stand out?

Supportive, a motivator. Leads the staff team. Encouraging

What are your interests outside of work/how do you unwind?

Family days out – beach and woodland walks. Seeing friends. Exercise, circuit classes

What do you enjoy/you looking forward to most about working at this care home?

That everyone continues to get on board to work and help one another; it’s a great team

Jessica Turner Administrator/Senior Carer

Please detail any relevant education/training

NVQ Level 3 (Health and Social Care) Dementia Care Coach, Pharmacy Certificate, Community Nursing Course.

Year started working at Healthcare Homes

2016

Why did you decide to work at Healthcare Home?

Closer to home, good CQC reports and reputation.

What role did you carry out before you came to Healthcare Homes?

Care assistant and senior care assistant.

What do you think a person needs to do to be good in your role?

Kind, caring supportive, good at listening, motivated, good work ethic, organised, reliable, work as part of a team.

What’s your favourite part of your working day and why?

Spending 1 to 1 time with the residents, being able to talk and to listen to them, having a laugh and making them smile.

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning the administrator role and the more business side, but still being able to balance that with working care shifts.

What has been your biggest career highlight to date?

Being shortlisted for the Healthcare Homes star awards 2019.

What qualities do you think make a good home manager?

Someone that is supportive and listens to new ideas and has respect for staff.

What are your interests outside of work/how do you unwind?

Spending time with family and friends, going on holidays, weekends away and trips. I like to travel.

What do you enjoy/are you looking forward to the most about working at this care home?

That we are all one big team, we all get on and muck in. The residents welfare is everyone’s priority no matter what job role they have.

Sheena Blackman Activities Co-ordinator

Why did you decide to work at Healthcare Homes?

Previously worked in care and moved to the area

What role did you carry out before you came to Healthcare Homes?

Care assistant

What do you think a person needs to do to be good in your role?

Communication and to listen to others well. To respect, care, provide time and dignity to those you are working with. Be patient

What’s your favourite part of your working day and why?

I enjoy all of my working day as each day is different, with different challenges and rewards for those I care for

What’s been your biggest professional challenge in your current role, or in your career to date?

Having to give up my role as a care assistant due to a health problem to take on the responsibility of Activities Co-ordinator

What has been your biggest career highlight to date?

The responses I receive, however big or small from the residents here at Shipdham Manor when we hold various activities whey they enjoy

What qualities do you think make you stand out?

Someone who shows care, sympathy, empathy and understands all and works well within a team environment. Professionalism

What are your interests outside of work/how do you unwind?

Crafting, gardening and going to the coast

What do you enjoy/you looking forward to most about working at this care home?

Being able to look after and care for others who have various needs and being part of our great team here at Shipdham Manor

Patricia Binks Clinical Lead

Please detail any relevant education/training

NVQ Level 2 & 3.

Year started working at Healthcare Homes

1998

Why did you decide to work at Healthcare Home?

I wanted to go into care to help improve peoples lives.

What role did you carry out before you came to Healthcare Homes?

Domestic.

What do you think a person needs to do to be good in your role?

Motivated, committed, team player, caring, kind and reliable.

What’s your favourite part of your working day and why?

Being able to support the staff and residents to maintain a good quality of life.

What’s been your biggest professional challenge in your current role, or in your career to date?

Succeeding in getting my clinical lead role which requires more computer work which has extended my skills and knowledge.

What has been your biggest career highlight to date?

Becoming clinical lead for the home.

What qualities do you think make a good home manager?

Supportive, firm but fair, organised and committed.

What are your interests outside of work/how do you unwind?

I go to different gym classes and spend time with family and friends.

What do you enjoy/are you looking forward to the most about working at this care home?

Seeing the staff and residents each day that I have built a good relationship with.

Keiley Spiller Head of Care

Please detail any relevant education/training

NVQ 2, 3 and 5. Dementia awareness, dementia coach.

Year started working at Healthcare Homes

2019

Why did you decide to work at Healthcare Home?

Opportunities – Previously worked with Healthcare Homes between 2012 – 2017 and had a good experience.

What role did you carry out before you came to Healthcare Homes?

2012-2017 Carer/Senior 2017-2019 Deputy Manager

What do you think a person needs to do to be good in your role?

Listen to others, take criticism well, be passionate about their job, have commitment and be willing to learn new skills.

What’s your favourite part of your working day and why?

Taking care of others and helping those in need as it makes you feel good at the end of the day knowing you have helped someone.

What’s been your biggest professional challenge in your current role, or in your career to date?

Dealing with conflict between staff. I feel I deal with challenges quite well and always keep calm to make them feel less challenging.

What has been your biggest career highlight to date?

Finishing my NVQ 5

What qualities do you think make a good home manager?

A good listener, making everyone feel valued in all departments. Someone who takes their role seriously and always looking to improve.

What do you enjoy/are you looking forward to the most about working at this care home?

I enjoy working with all the staff and having a really supportive team. I enjoy getting to know residents and building a relationship with them and their families and friends.

What are your interests outside of work/how do you unwind?

I like to unwind by having days at home relaxing or going for walks on the coast and seeing family.

Debbie Renton Housekeeper

What role did you carry out before you came to healthcare homes?

Mid day supervisor

What do you think a person needs to do to be good in your role?

Patience, organised, meticulous with good time management

What’s your favorite part of your working day and why?

Putting a smile on the residents faces.

What has been your biggest professional challenge in your current role, or in your career to date?

Managing work loads.

What has been your biggest career highlight to date?

Managing a team

What qualities do you think make you stand out?

I am always helpful

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    Shipdham Manor,
    Chapel Street,
    Shipdham,
    Norfolk,
    IP25 7LB

    01362 820939