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Fornham House

Bury St Edmunds, Suffolk

01284 768327 or 07483 143484 evenings and weekends

Fornham House,
Fornham St Martin,
Bury St Edmunds,
Suffolk,
IP31 1SR


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Our Home

Fornham House is a care home in Bury St. Edmunds that offers a choice of amenities for tasteful living. Several lounges, including the Constable Lounge, are where many social activities take place and are complemented by patio and garden areas for summer outdoor relaxation.

Generous single rooms, all with en-suite facilities, are tastefully decorated and provide our residents with the necessary facilities for a quality life in later years. Although all rooms are fully furnished, we encourage residents to bring with them items of furniture and personal possessions so that their room can be a true ‘home from home’.

A brand new purpose built extension with 17 en-suite rooms is now available. Stylish communal lounges and dining. Beautiful scenic gardens with an extensive decked area and internal courtyard. Modern fittings yet still in keeping with the tradition of Fornham House. Dementia friendly environment.

In addition to the home is a new garden-based Visiting Pod, which has been constructed to provide a space where residents can stay connected with their loved-ones.

The temporary garden cabin-style structure is equipped with two entrance points, a Perspex screen to separate visitors from residents and an intercom to make communicating easy. The room is also equipped with heating, insulation, fire safety measures and nurse call buttons. To book a visit in the pod, please contact the home manager.

Fornham House is situated in the picturesque village of Fornham St Martin, just a couple of miles from the centre of Bury St Edmunds. Set in extensive grounds with views over the surrounding countryside, our residents can relax in seating areas surrounded by colourful flower beds and mature trees. The village fete is held on alternate years at the home ensuring our links are maintained with the local community.

Facilities

  • 73 bedrooms
  • Popular residential home, offering high quality care and support
  • In-house hairdressing salon offering usual services plus manicures and hand massages
  • Caters for special dietary requirements
  • Beautiful extensive gardens
  • Large day rooms
  • Well located to enjoy amenities in Bury St Edmunds
  • A garden-based Visiting pod, to enable residents and relatives to stay connected whilst visiting restrictions apply.

Activities

A wide range of activities are organised at the home, including:

  • Coffee mornings
  • Library service
  • One to one visits
  • Quiz (multiple choice)
  • Pre lunch drinks
  • Hairdresser & pamper days
  • Reminiscence
  • Art group
  • Flower arranging
  • Excursions
  • Strawberry teas with family and friends
Desireé Jooste Home Manager

Please detail any relevant education/training

Nurse training 40yrs ago. Completed NVQ 4 and RMA award for registered managers.

Year started working at Healthcare Homes

2019

Why did you decide to work at Healthcare Home?

After applying for a position with Healthcare Homes, I was delighted to have been offered a position as a Home Manager. I have met several of the Healthcare Homes senior managers and learnt that they have care at the center of everything they do.

What role did you carry out before you came to Healthcare Homes?

I have had several roles in care. I worked for many companies, and started in a secure Mental Health facility First as Regional Operations Manager, and since then have done several roles, including Home Manager, Regional Director, Operations Manager, Operations Director, and indifferent services from mental health, learning disability, physical disability, secure units, and nursing homes, and lastly residential care homes.

What do you think a person needs to do to be good in your role?

To be passionate about delivering excellent care, supportive to residents, staff and relatives.
To be aware that the job is not a 9-5 job. To ensure that you have sympathy, empathy, and good communication.

What’s your favourite part of your working day and why?

Helping staff on the floor, delivering personal care, and assisting our residents. Also being able to teach our staff.

What’s been your biggest professional challenge in your current role, or in your career to date?

Environmental issues and when services go down and you are waiting for a part.

What has been your biggest career highlight to date?

Being involved in the turnaround of a care home, with several challenges, and being able to do this in a relatively short while.

What qualities do you think make a good home manager?

Passionate, driven, good communicator, results orientated and involved.

What are your interests outside of work/how do you unwind?

I have a granddaughter I would love to see more than I am right now. Hopefully, I will get to do this soon.

What do you enjoy/are you looking forward to the most about working at this care home?

That we achieve Outstanding. We are all working towards this and making the necessary changes to be able to achieve it. The team all want to achieve this. I have inherited a great team at Fornham, and we want to be the best.

Clare Pethick Deputy Manager

Why did you decide to work at Healthcare Homes?

Healthcare Homes has a good reputation

What role did you carry out before you came to Healthcare Homes?

Prior to Healthcare Homes, I worked in as a Hotel Services Manager for a company overseeing laundry, kitchen and maintenance

What do you think a person needs to do to be good in your role?

You need to be a good role model and lead by example. Be approachable, proactive, patient, empathetic, compassionate and dedicated

What’s your favourite part of your working day and why?

I love my job. I like my morning walk round the home talking to staff and residents

What’s been your biggest professional challenge in your current role, or in your career to date?

Running Fornham House for two months whilst no manager or administrator in place

What has been your biggest career highlight to date?

Making it through the above made me realise what I am able to achieve

What qualities do you think make you stand out?

Being a good role model. Doing what is best for the home and always showing support to the staff team. Appreciation goes a long way.

What are your interests outside of work/how do you unwind?

Spending time with my partner and children, 1 and 3.

What do you enjoy/you looking forward to most about working at this care home?

Receiving good reviews from past and present residents and family members. To be a recommended home is always hugely appreciated.

Roela Vaughan Administrator

Please detail any relevant education/training

Health Care Level 2

Year started working at Healthcare Homes

2020

Why did you decide to work at Healthcare Home?

Friends, availability, location.

What role did you carry out before you came to Healthcare Homes?

Deputy Manager.

What do you think a person needs to do to be good in your role?

Approachable, able to multi-task, patient and good communication.

What’s your favourite part of your working day and why?

When it’s busy and your common sense has been challenged and being resourceful.

What has been your biggest career highlight to date?

Being an Administrator.

What are your interests outside of work/how do you unwind?

I enjoy going home to help my daughter with her schoolwork.

What do you enjoy/are you looking forward to the most about working at this care home?

The staff and the residents, I enjoy building rapport with them.

Charlie Plant Night Unit Lead

Year started working at Healthcare Homes

Overall, I have been working for Fornham House for 6 years.

Why did you decide to work at Healthcare Home?

I have worked in healthcare since I was 18 years old and Fornham House looked like an interesting place to work.

What role did you carry out before you came to Healthcare Homes?

I was a domiciliary care worker out in the community.

What do you think a person needs to do to be good in your role?

A good sense of humour, a big smile, patient and generally a caring person.

What’s your favourite part of your working day and why?

The bond I have with the residents I care for and the laughs we have.

The team at Fornham House are also like a family.

What’s been your biggest professional challenge in your current role, or in your career to date?

Every day can be a challenge but that’s how you know you’re in the right job to continue each day and do the best you can for the residents.

What has been your biggest career highlight to date?

Getting to know the residents very well, enabling me to give the care level they require and deserve in the best interest of the resident.

What qualities do you think make a good home manager?

A good listener and someone who gives the best advice when we are unsure of something.

What are your interests outside of work/how do you unwind?

Going for family walks and keeping my little one busy, which is sometimes not always easy!

What do you enjoy/are you looking forward to the most about working at this care home?

The team at Fornham House are like a family, every day we try to make it feel special for our residents.

Zoe Cook Head Housekeeper

Coming soon!

Selina Franklin Unit Lead

Coming soon!

Hannah Grant Receptionist

Year started working at Healthcare Homes

2019

Why did you decide to work at Healthcare Home?

I feel in love with the beautiful building that is Fornham House and admire the person-centred approach they use.

What role did you carry out before you came to Healthcare Homes?

999 emergency call handler.

What do you think a person needs to do to be good in your role?

The ability to build rapport with residents, relatives and staff. Be willing to go above and beyond to achieve the best outcome.

What’s your favourite part of your working day and why?

Coming in the morning and being able to catch up and chat with our residents.

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest professional challenge is keeping up extremely high customer service standards whilst multitasking around the home.

What has been your biggest career highlight to date?

Joining the Fornham house team and being able to work with such a diverse team of people.

What qualities do you think make a good home manager?

Multitasking, compassion, a sense of humour and the ability to be firm but fair.

What are your interests outside of work/how do you unwind?

Spending as much time with my family as possible and dog walking.

What do you enjoy/are you looking forward to the most about working at this care home?

It’s a rewarding feeling of providing and achieving high-quality care whilst looking after our residents.

Graham Warner Head of Maintenance

Please detail any relevant education/training

Health and Safety Diploma. Plumbing NVQ and Anglian Water registered.

Year started working at Healthcare Homes

February, 2019.

Why did you decide to work at Healthcare Home?

Seemed a friendly bunch to work with, close to home and a good variety of work involved to keep busy.

What role did you carry out before you came to Healthcare Homes?

Mainly Health and Safety. Immediately before working at Healthcare Homes I was training for an Audiology degree.

What do you think a person needs to do to be good in your role?

To be flexible, patient and a good all rounder. Being able to work as part of a team. alone and also not afraid of hard work. To speak up when needed.

What’s your favourite part of your working day and why?

Would normally say home time to enjoy a beer, but in this case I like to finish all my jobs of the day before leaving.

What’s been your biggest professional challenge in your current role, or in your career to date?

Biggest challenge would have to be sitting for my Health and Safety Diploma Level 5 which I completely in 2013. Hopefully will have plenty more challenges whilst working for Healthcare Homes.

What has been your biggest career highlight to date?

Would have to say passing a diploma and NVQ and becoming a manager.

What qualities do you think make a good home manager?

Being understanding, helpful, fair and reliable. Someone who you can work along side of well, which makes it easier.

What are your interests outside of work/how do you unwind?

By having a pint or 2 of beer when I’m not doing DIY at home.

What do you enjoy/are you looking forward to the most about working at this care home?

Being busy and trusted to get on with things that need doing. Being able to order quality goods to order. I also enjoy the variety of work.

Sarah Pearl Activities Coordinator

Please detail any relevant education/training

I have a BSC Hons in Psychology.

Year started working at Healthcare Homes

2020.

Why did you decide to work at Healthcare Home?

I have been an activities coordinator for other Homes but I really enjoy this job.

What role did you carry out before you came to Healthcare Homes?

Activities Coordinator.

What do you think a person needs to do to be good in your role?

A person needs to be enthusiastic, creative, patient, experience with elderly, flexible, cheerful and a good communicator.

What’s your favourite part of your working day and why?

After an activity, I love it when my residents say how much they enjoyed the activity.

What’s been your biggest professional challenge in your current role, or in your career to date?

The greatest challenge in my career was teaching a child with learning disabilities, however, I managed to get him into a mainstream school with the normal skill set of any other 10-year-old child.

What has been your biggest career highlight to date?

My present role as Activities Coordinator gives me great satisfaction.

What qualities do you think make a good home manager?

A good Home Manager is someone who listens to their team, flexible, a team player and someone who is prepared to help out when needed.

What are your interests outside of work/how do you unwind?

I am a qualified florist so I do lots of gardening and flower arrangement for myself, family and friends. I also love swimming, walking and the theatre.

What do you enjoy/are you looking forward to the most about working at this care home?

Giving the residents a good quality of life for as long as they are with us.

Wendy Burges Receptionist, Hairdresser, GA

Please detail any relevant education/training

NVQ Hairdressing.

Year started working at Healthcare Homes

2007

Why did you decide to work at Healthcare Home?

Hairdressing Vacencey when 1 of my clients moved to the Home.

What role did you carry out before you came to Healthcare Homes?

Hairdresser.

What do you think a person needs to do to be good in your role?

Communication with residents in a friendly and professional way.

What’s your favourite part of your working day and why?

All of my days at Fornham House as I love my job role.

What’s been your biggest professional challenge in your current role, or in your career to date?

When the reception and phones are both busy at the same time.

What has been your biggest career highlight to date?

Being a receptionist.

What qualities do you think make a good home manager?

To be approachable, kind, friendly and professional.

What are your interests outside of work/how do you unwind?

Baking and taking photographs.

What do you enjoy/are you looking forward to the most about working at this care home?

Working with Care Staff.

Family.

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    Fornham House,
    Fornham St Martin,
    Bury St Edmunds,
    Suffolk,
    IP31 1SR

    01284 768327 or 07483 143484 evenings and weekends