Fornham House

Bury St Edmunds, Suffolk

01284 768327


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Our Home

Fornham House is a care home in Bury St. Edmunds that offers a choice of amenities for tasteful living. Several lounges, including the Constable Lounge, are where many social activities take place and are complemented by patio and garden areas for summer outdoor relaxation. Generous single rooms, all with en-suite facilities, are tastefully decorated and provide our residents with the necessary facilities for a quality life in later years. Although all rooms are fully furnished, we encourage residents to bring with them items of furniture and personal possessions so that their room can be a true ‘home from home’.

Fornham House is situated in the picturesque village of Fornham St Martin, just a couple of miles from the centre of Bury St Edmunds. Set in extensive grounds with views over the surrounding countryside, our residents can relax in seating areas surrounded by colourful flower beds and mature trees. The village fete is held on alternate years at the home ensuring our links are maintained with the local community.

Facilities

  • 73 bedrooms
  • Popular residential home, offering high quality care and support
  • In-house hairdressing salon offering usual services plus manicures and hand massages
  • Caters for special dietary requirements
  • Beautiful extensive gardens
  • Large day rooms
  • Well located to enjoy amenities in Bury St Edmunds

Activities

A wide range of activities are organised at the home, including:

  • Coffee mornings
  • Library service
  • One To one visits
  • Quiz (multiple choice)
  • Pre lunch drinks
  • Hairdresser & pamper days
  • Reminiscence
  • Art group
  • Flower arranging
  • Excursions
  • Strawberry teas with family and friends
Stuart Coleman Home Manager

Why did you decide to work at Healthcare Homes?

I met with personnel and was impressed with the direction the company was taking. I saw this as the opportunity to further my career and to further develop my knowledge and leadership skills

What role did you carry out before you came to Healthcare Homes?

I worked for a national charity supporting adults with physical and learning disabilities for seventeen years, I worked my way up the organisation leading me to manage a 41 bed registered home through a period of change leading to a transfer to another provider.

What do you think a person needs to do to be good in your role?

You need to show empathy and understanding, demonstrate a calm approach. Communication skills a must. The ability to take control in a crisis but also letting the team make decisions in order to develop skills offering support and feedback. Ability to praise others and let them take credit for a job well done.

What’s your favourite part of your working day and why?

Meal times are the favourite time of day as when possible I sit and enjoy a chat with residents. I make myself available to gain feedback of the day but also just to get to know the residents better.

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge at the moment is recruiting a team of people that will compliment the established team and continue to take the home forward. This is happening at a fast pace at the moment due to word of mouth and positive feedback from others.

What has been your biggest career highlight to date?

I enjoyed working with the West Suffolk Hospital supporting them with their bed crisis. It was hard work for the whole team but the relationships built will be beneficial for both parties for a long time to come.

What qualities do you think make you stand out?

Being able to lead the team from the front, demonstrating positive behaviours. Willingness to help and support when needed, demonstrating positivity even when it gets tough. Ability to be approachable whilst giving clear direction and honest open feedback when required. Reflecting on tasks and looking for ways to improve own performance, not accepting good when outstanding is the goal.

What are your interests outside of work/how do you unwind?

I enjoy watching my hometown team trying to play football, not very successfully usually. I like spending time with my 8 year old daughter watching endless hours of barbie films.

What do you enjoy/you looking forward to most about working at this care home?

I am looking forward to the systems we are putting in place pay off. I look forward to watching the team grow in confidence as they reach their goals. Most of all I am looking forward to working with more residents and their families in shaping the service we provide.

Clare Pethick Deputy Manager

Why did you decide to work at Healthcare Homes?

Healthcare Homes has a good reputation

What role did you carry out before you came to Healthcare Homes?

Prior to Healthcare Homes, I worked in as a Hotel Services Manager for a company overseeing laundry, kitchen and maintenance

What do you think a person needs to do to be good in your role?

You need to be a good role model and lead by example. Be approachable, proactive, patient, empathetic, compassionate and dedicated

What’s your favourite part of your working day and why?

I love my job. I like my morning walk round the home talking to staff and residents

What’s been your biggest professional challenge in your current role, or in your career to date?

Running Fornham House for two months whilst no manager or administrator in place

What has been your biggest career highlight to date?

Making it through the above made me realise what I am able to achieve

What qualities do you think make you stand out?

Being a good role model. Doing what is best for the home and always showing support to the staff team. Appreciation goes a long way.

What are your interests outside of work/how do you unwind?

Spending time with my partner and children, 1 and 3.

What do you enjoy/you looking forward to most about working at this care home?

Receiving good reviews from past and present residents and family members. To be a recommended home is always hugely appreciated.

Magdalena Monalinska Head of Housekeeping

Why did you decide to work at Healthcare Homes?

My friend recommended the home to me due to its good reputation

What role did you carry out before you came to Healthcare Homes?

This is my first job

What do you think a person needs to do to be good in your role?

Organised, fair, understanding and good time management

What’s your favourite part of your working day and why?

My job never gets boring; I love every minute

What has been your biggest career highlight to date?

Being promoted to Head of Housekeeping

What qualities do you think make you stand out?

Good communication skills between all staff and residents

What are your interests outside of work/how do you unwind?

Enjoying time with my family

What do you enjoy/you looking forward to most about working at this care home?

I love working with my friends

Sarah Eagle Administrator

Why did you decide to work at Healthcare Homes?

I had not worked in a care home for 3 years and had really missed it. As soon as I heard of the position, I jumped at the chance

What role did you carry out before you came to Healthcare Homes?

Contractor administrator for a maintenance company

What do you think a person needs to do to be good in your role?

Empathy, compassion, dedication and patience

What’s your favourite part of your working day and why?

All of it, no day is the same

What’s been your biggest professional challenge in your current role, or in your career to date?

Being the sole administrator for the home and managing two staff members

What has been your biggest career highlight to date?

Applying to become a Special on a voluntary basis with the Police force

What qualities do you think make you stand out?

Strong willed, determination, dedication, empathy and compassion

What are your interests outside of work/how do you unwind?

I like to study online courses. Spending time with my children and family. Reading

What do you enjoy/you looking forward to most about working at this care home?

The staff – all so friendly. Our residents – I love it when they visit the office for a chat

Angus Galloway Maintenance

Why did you decide to work at Healthcare Homes?

The good reputation of the company

What role did you carry out before you came to Healthcare Homes?

Maintenance in a 5* hotel

What do you think a person needs to do to be good in your role?

The ability to prioritise, think on your feet, have good skills and knowledge and problem solve

What’s your favourite part of your working day and why?

All of my day

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge to date is trying to manage my time effectively so to maximise my output

What has been your biggest career highlight to date?

Being at work, by chance on a Saturday when there was a large water leak. If I had not have been there, the ceiling may have collapsed

What qualities do you think make you stand out?

Empathy, the ability to solve problems, experience in the correct field and leadership

What are your interests outside of work/how do you unwind?

Football, gym, walking my dogs and rock climbing

What do you enjoy/you looking forward to most about working at this care home?

Our residents

Daniel Phillips Head Chef

What role did you carry out before you came to Healthcare Homes?

My first job was here at Fornham House

What do you think a person needs to do to be good in your role?

Form good relationships with people. Be good at cooking, budgeting and menu planning

What’s your favourite part of your working day and why?

Cooking to a high quality standard and receiving positive feedback

What’s been your biggest professional challenge in your current role, or in your career to date?

Acting as Deputy Manager for over a year

What has been your biggest career highlight to date?

Holding successful functions and events involving residents and families

What qualities do you think make you stand out?

Approachable, firm but fair, friendly and will listen to ideas

What are your interests outside of work/how do you unwind?

Karaoke, pub quizzes, going to the cinema and socialising with friends

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    Fornham House,
    Fornham St Martin,
    Bury St Edmunds,
    Suffolk,
    IP31 1SR

    01284 768327