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Walcot Hall

Diss, Norfolk

01379 641030

Walcot Green,
Diss,
Norfolk,
IP22 5SR

Key Facts

Our Home

Our home is set in over 3 acres of well-kept lawns and gardens. We provide exemplary nursing, palliative and respite care for up to 42 residents.

The old hall was built in the 19th century and has been extended and refurbished over recent years to provide a variety of comfortable rooms.

Residents’ rooms are arranged over two floors overlooking the lake, garden and surrounding countryside. The nursing home offers a selection of carefully designed and furnished single and double rooms, the latter suitable for couples.

All rooms are equipped with a 24 hour nurse call system, television, Wi-Fi and telephone point.

The extensive grounds have lawns, flower beds, paths and patio areas to be enjoyed. A small gazebo and a larger summer house provide sheltered, comfortable resting points when enjoying a walk around the gardens.

Our care team are passionate about providing truly exceptional care.

Our meal experience is excellent, with our chef and catering team working hard to create meals that are both nutritious and tasty, using fresh seasonal ingredients.

You are always welcome to pop in to meet our Home Manager and have a tour of our beautiful home and grounds.

The home also features a garden-based cabin, equipped with two entrance points, protective Perspex screens, intercom system, heating/insulation, and a nurse call button. This facility allows us to provide greater capacity for visits by friends and relatives when we are not able to meet visiting needs within the home.  Strict infection control procedures are maintained to keep all our residents staff and visitors safe.

Facilities

  • Well-kept lawns and gardens
  • En-suites
  • Wi-Fi
  • Lifts
  • Extensive car parking
  • Full laundry service
  • 24 hour nurse call
  • Visiting chiropodist, hairdresser and reflexologist

Activities

A varied weekly activities programme
Reminiscence
Smart speaker – a variety of music
Games
Gardening club

Residents can relax in our comfortable sitting rooms where they can meet for coffee or watch television and enjoy the outstanding view of the grounds.

We provide recreational activities including a reminiscence group, art group, games and bingo. We have a very active gardening group that are growing vegetables and provide the delightful hanging baskets you can see dotted around the building.

Links to local Church communities are specially tailored to meet residents’ expectations.

Clare Pethick Home Manager
  1. Please detail any relevant education/training

18 years of experience working in The Care Sector, QCF level 5 Leadership and Management.

  1. Year started working at Healthcare Homes.

April 2017

  1. Why did you decide to work at Healthcare Home?

Healthcare Homes has a friendly ethos, truly cares about supporting staff with personal development. Healthcare Homes is unlike large corporate providers.

  1. What role did you carry out before you came to Healthcare Homes?

My previous role before joining Healthcare Homes was Hotel Services Manager for a different Care Provider in Cambridgeshire.

  1. What do you think a person needs to do to be good in your role?

Caring, understanding, have sympathy and empathy, have patience, be able to work under pressure and go the extra mile, a passion for delivering excellent care, supportive to our residents, staff, and relatives. 

  1. What’s your favourite part of your working day and why?

Every day is different, but the highlight is always seeing our residents and staff happy.

  1. What’s been your biggest professional challenge in your current role, or in your career to date?

Keeping our residents and staff safe during The Covid 19 Pandemic.

  1. What has been your biggest career highlight to date?

Since working with Healthcare Homes there have been many.

  1. What qualities do you think make a good home manager?

Compassion, leadership, wanting to do your best for our residents and staff, positivity, involved, creating a culture where everyone has a voice and feels valued.

  1. What are your interests outside of work/how do you unwind?

I love to be in the sunshine, spend time with my two children Theo and Olivia, meals and drinks with my friends and family.

  1. What do you enjoy/are you looking forward to the most about working at this care home? Walcot Hall is a beautiful place for our residents to live and we are blessed with wonderful, dedicated staff. I feel extremely lucky to have been given this opportunity. We are a team who have respect, compassion, and commitment and will achieve outstanding results.
Jo King Administrator

1. Please detail any relevant education/training

I have 11 years experience in health and social care.

2. Year started working at Healthcare Homes

2020

3.Why did you decide to work at Healthcare Home?

The opportunity to take on a different role and broaden my understanding of running a nursing home

4.What role did you carry out before you came to Healthcare Homes?

Activities coordinator and Healthcare Assistant

5.What do you think a person needs to do to be good in your role?

Understanding everyone in the home is important and making sure we work as a team. A positive and can-do attitude. You definitely need to be able to multi task!

6.What’s your favourite part of your working day and why?

Anytime that I can help someone is a good part of my day. But when a resident stops by my office just to say hello or ask for my help, that is always the highlight.

7.What’s been your biggest professional challenge in your current role, or in your career to date?

Starting a new job in the middle of a pandemic has been a challenge.

8.What has been your biggest career highlight to date?

Taking on the challenge of my current role.

9.What qualities do you think make a good home manager?

I think a good manager knows that a nursing home is a community. Our residents are at the centre of that. A good manager listens, supports and strives to get the best out of all the staff to create a positive environment for everyone.

10.What are your interests outside of work/how do you unwind?

I love food and wine so thankfully I enjoy going to the gym! I love a good book and going to the theatre. I am also a Spurs fan, which isn’t always easy!

11.What do you enjoy/are you looking forward to the most about working at this care home?

I have enjoyed getting to know the staff, the residents and their relatives and friends. They make this home somewhere very special to work.

Ramona Aron Deputy Manager
  1. Please detail any relevant education/training  

General registered nurse -Carol Davila 3 years college in Romania

  1. Year started working at Healthcare Homes

July 2020

  1. Why did you decide to work at Healthcare Home?

New challenge and the opportunity to step up in my career

  1. What role did you carry out before you came to Healthcare Homes?

I worked as a General nurse in a End Of Life nursing home

  1. What do you think a person needs to do to be good in your role?

Confidence, knowledge and skills to be passionate and pro-active

  1. What’s your favourite part of your working day and why?

My favourite part of my working day is when I am doing the medication rounds and I directly interact with my residents, I love chatting with them and finding out more about them

  1. What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge so far is to apply for deputy manager position

  1. What has been your biggest career highlight to date?

Stepping up in my career as a deputy manager

  1. What qualities do you think make a good home manager?

A good manager will need to be caring, have large amount of patience and resilience, be reliable, be trustworthy and be ready to listen. You must have strong leadership skills and the ability to motivate others

  1. What are your interests outside of work/how do you unwind?

I love going out with my lovely daughter, gardening  and art and crafts

  1. What do you enjoy/are you looking forward to the most about working at this care home?

It’s really nice to see how staff are interacting with residents, how they get involved in all the activities, and how they help each other.

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    Walcot Green,
    Diss,
    Norfolk,
    IP22 5SR

    01379 641030