Important public health and safety information - Updated 10/06/2020 Find out more

Walcot Hall

Diss, Norfolk

01379 641030

Walcot Green,
Diss,
Norfolk,
IP22 5SR


   

Our Home

Our home is set in over 3 acres of well-kept lawns and gardens. We provide exemplary nursing, palliative and respite care for up to 42 residents.

The old hall was built in the 19th century and has been extended and refurbished over recent years to provide a variety of comfortable rooms.

Residents’ rooms are arranged over two floors overlooking the lake, garden and surrounding countryside. The nursing home offers a selection of carefully designed and furnished single and double rooms, the latter suitable for couples.

All rooms are equipped with a 24 hour nurse call system, television, Wi-Fi and telephone point.

The extensive grounds have lawns, flower beds, paths and patio areas to be enjoyed. A small gazebo and a larger summer house provide sheltered, comfortable resting points when enjoying a walk around the gardens.

Our care team are passionate about providing truly exceptional care.

Our meal experience is excellent, with our chef and catering team working hard to create meals that are both nutritious and tasty, using fresh seasonal ingredients.

You are always welcome to pop in to meet our Home Manager and have a tour of our beautiful home and grounds.

Facilities

  • Well-kept lawns and gardens
  • En-suites
  • Wi-Fi
  • Lifts
  • Extensive car parking
  • Full laundry service
  • 24 hour nurse call
  • Visiting chiropodist, hairdresser and reflexologist

Activities

A varied weekly activities programme
Reminiscence
Smart speaker – a variety of music
Games
Gardening club

Residents can relax in our comfortable sitting rooms where they can meet for coffee or watch television and enjoy the outstanding view of the grounds.

We provide recreational activities including a reminiscence group, art group, games and bingo. We have a very active gardening group that are growing vegetables and provide the delightful hanging baskets you can see dotted around the building.

Links to local Church communities are specially tailored to meet residents’ expectations.

Sam Watts Deputy Manager & Senior Nurse

Please detail any relevant education/training

DIP HE Adult Nursing, Specialist Practitioner in District and Home Nursing, Community Practitioner Nurse Prescriber, Level 6 leadership and management, Moving and Handling trainer.

Year started working at Healthcare Homes

2020

Why did you decide to work at Healthcare Home?

Healthcare homes purchased Walcot Hall in March 2020, I was excited to join the group as I could see all of the potentials it had to take our wonderful home to the outstanding level it deserves.

What role did you carry out before you came to Healthcare Homes?

My career prior to working in nursing homes was as a district nurse in the community.  I loved being a district nurse as every day was different.  I had the excitement of performing wound care with farm animals in the kitchen to donning my welli boots and trudging through the snow to ensure my patients received nursing care, I even was taken to patients houses by tractor when the village was snowed in.  The last job I had in the community was as a case manager, it was my job to keep the top 5% of patients at risk of being in hospital out of hospital.  To do this I had to liaise closely with the MDT.  This has provided a really good relationship with local GPs and made my job at Walcot Hall a lot easier as the GPs know who I am.  I have also worked as a clinical lead and a deputy manager for other corporate companies.

What do you think a person needs to do to be good in your role?

I think you need to be good at working in an ever-changing situation and communication is key.  It’s good to look for solutions / the bright side.  Remember to be professional and have fun.  A happy team makes the whole home sparkle.

What’s your favourite part of your working day and why?

I have 2 favourite parts of my working day, the first is coming to work before the night shift ends and the day shift begins.  I find it very calming to experience the home waking up, its a special time of day where you get to spend quality time with staff and residents.  The second favourite part of my working day is doing a drug round, I get to spend time 1-1 with residents and find out how they really are, they always bring a smile to my face.

What’s been your biggest professional challenge in your current role, or in your career to date?

This is easy to answer, COVID.  Working in a pandemic has been the biggest challenge of my career.  Dealing with the unknown while supporting residents, staff and relatives has been an experience I will never forget.

What has been your biggest career highlight to date?

When I qualified as a district nurse.  I worked so hard and I could not stop smiling at my graduation.  The course gave me so many opportunities and so much knowledge. I got to spend time with a tem in West Sussex who provided care for carers, I used this information and knowledge to develop care for carers in Norfolk.

What qualities do you think make a good home manager?

Someone with care and compassion who knows their residents, relatives and staff very well.  They also need good local knowledge regarding facilities in the area.  A good manager will understand the importance of making the books balance as well as keeping their home a safe and happy one.  They should be able to lead their team in good times and bad and be someone that people can trust.

What are your interests outside of work/how do you unwind?

Family and friends are really important to me.  I didn’t realise how much I would miss them until we went into lockdown.  I also love my dogs and getting creative.  I have a craft shed where I do anything from sewing to making tables out of cable drums and bottle tops.  I unwind by gardening or reading a good book.  I have also enjoyed travelling.  Most importantly I love cake, luckily my sister runs a cake shop so this is never in short supply.

What do you enjoy/are you looking forward to the most about working at this care home?

I am really looking forward to taking all of the positives Healthcare homes have to offer and mixing it with all of the positives Walcot Hall has to show the world how great a nursing home can be.

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    Walcot Green,
    Diss,
    Norfolk,
    IP22 5SR

    01379 641030