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Care Homes

Hillcroft House

Finborough Road, Stowmarket, Suffolk, IP14 1PW

A warm and friendly residential care home with expertise in supporting people living with dementia.

New care enquiry

01206 646646

General enquiry

01449 774633
Enquire

A magical place

Hillcroft House is a care home specialising in residential and dementia care. Described as a ‘magical’ place by the residents, the home has a lovely atmosphere. It is a busy and lively home where everyone is treated as one big family – whether you’re a staff member, a relative or a resident.

Service facilities

  • En-suite bedrooms
  • Gardens
  • Shared minibus
  • Wifi access
  • Hairdressing
  • Wheelchair access
  • Lift
  • Visiting pod
  • Specialist equipment available
  • Dietary requirements met

Care services

  • Shield icon
    Residential Care
  • Shield icon
    Respite Care
  • Shield icon
    Dementia Care
  • Shield icon
    Palliative Care

More info

About

Hillcroft House is situated in the market town of Stowmarket in Suffolk. Originally a school, the house is a Grade II Listed building that dates back over 200 years. The home has been tastefully extended but retains links with the original house to provide modern facilities.

As soon as you step inside the home, there is a warm and friendly feeling. The staff are dedicated to providing the very best care for people living with dementia and they are highly experienced. Landscaped gardens with mature trees and shrubs surround the home, which is regularly visited by local wildfowl.

Activities and entertainment

Daily activities and entertainment are a core part of our quality care at Hillcroft House. We pride ourselves on offering a diverse, enriching range of weekly activities and entertainment allowing residents to continue to relish in their favourite hobbies and pastimes or to try out something new entirely.

We involve residents in the planning of our weekly activities timetables and offer one-to-one bespoke and tailored opportunities as requested. We’re also passionate about keeping our homes and residents at the heart of the local community, working closely with community groups, schools and other community connections to keep residents involved in local activities.

Some of our regular activities include:

  • Entertainer visits
  • Alpacas
  • Dog therapy
  • Seated exercises
  • Bowls
  • Curling
  • Quizzes
  • Pamper days
  • Sing-Along sessions
  • Bingo & puzzles
  • Coffee mornings
Dining

Dining is an essential part of the care package we provide to our residents, not only from a general health and wellbeing perspective, but we believe residents should be able to enjoy eating what they want, when they want.

Two options of food are provided every day and residents always get a choice. We work to a six weekly rolling menu whereby all dietary requirements are met. Residents can be assisted to eat where necessary. Our chef regularly interacts with residents and is always happy to receive new suggestions.

We have a daily food menu, which includes breakfast, lunch and dinner. Mid-morning, afternoon and evening snacks and drinks are also served, and sandwiches, biscuits and other refreshments are available at any time of the day.

Our catering team prides itself on producing food of the highest quality, using local suppliers to create fresh, homemade dishes each day.

Location

Located in the picturesque market town of Stowmarket in Suffolk. The home is situated in a quiet part of the town, yet is still conveniently close to the centre of the town. There are plenty of interesting places for visitors to the area to frequent such as the Museum of East Anglian Life, Needham Lakes, and a number of garden centres and pubs.

Health and wellness

The health and wellness of our residents is very important and we work closely in partnership with local health and wellness professionals to ensure every resident is able to lead a full and enriched life. We welcome visiting professionals such as GPs, chiropodists, opticians and can arrange visits to other professionals if and when it may be required.

Safety

Our visiting pod in the garden, with its two entrance points, protective Perspex screens, intercom system and a nurse call button, allows us to safely facilitate visits from friends and relatives when our infection control procedures prevent us from welcoming visitors into the home itself.

Our accommodation

Arranged over two floors, our 42 bedrooms can be personalised to make them a real home-from-home, and residents are able to enjoy a selection of lounges, dining rooms and well-kept gardens for relaxing, socialising and entertaining.

All of our bedrooms are provided ready-furnished with the essentials for instant comfort, and we happily encourage our residents to bring their own treasured furnishings and belongings if they would like to do so.

Amongst our range of well-equipped areas and facilities, there’s always space for quiet contemplation, or for enjoying the company of kindred spirits, and for relishing in interests and pursuits.

Our beautiful, landscaped gardens, bordered by flower beds and mature trees, offer an al fresco setting to enjoy anything from exercise to taking tea.

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Advice & support
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Make a quick enquiry about care at Hillcroft House

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      Our privacy policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this. You can view our Privacy Policy here.

      Terms and Conditions

      If you will be funding your stay privately, please click here to view our Resident Contract of Admission for Self-Funders.

      If a Local Authority may be funding your stay, please click here to view our Resident Terms and Conditions for a Local Authority Funded Stay.

      Your Local Authority might locate/suggest a care home that is/your Local Authority believes is suitable to meet your care and support needs, that is of a lower cost than our required weekly fee. In this circumstance the Local Authority is unlikely to agree to fully fund your stay if you choose to select our care home instead of the less expensive establishment it has sourced for/suggested to you. In this event, private ‘top-up’ payments will be necessary in order to address the shortfall between our weekly fee and the weekly fee funding available from/offered by your Local Authority.

      An additional top-up payment will almost certainly be required if you select, or we only have available, a non-standard room in the care home and your Local Authority is only prepared to pay for a standard room. If you select, or we only have available, a non-standard room in the care home, the additional cost for that non-standard room will have to be met by top-up payments.

      Owing to the fact that your financial means will have been assessed by your Local Authority, it is very likely that the Local Authority will require private top-up payments to be made by a third party from their own funds. Although the Guidance to the Care Act 2014 states that a Local Authority ought itself collect top-up payments, some require us to collect such payments on their behalf. Should the Local Authority require us to collect top-up payments, we would issue the third party who is to fund the top-up with a contractual agreement for their review and signature.

      If a Clinical Commissioning Group (CCG) may be funding your stay, please click here to view our Resident Terms and Conditions for a CCG Funded Stay.