FAQs

What is the procedure for offering feedback or expressing concerns about care?

We greatly appreciate your input, be it compliments, remarks, or worries, as it aids us in improving our service standards. Please feel free to convey your opinions via the contact form available on our Compliments and Complaints page or by sending an email to [email protected]. We maintain an open and receptive feedback mechanism, promptly attending to all contributions for the ongoing enhancement of care. For further information regarding particular homes or branches, kindly refer to Healthcare Homes Compliments and Complaints.