Kingsley Court

Hayes, Middlesex

0208 561 6681


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Our Home

Accommodation is arranged over three floors, accessible by lifts. There are a variety of living areas, some with televisions and others more suited for quiet time. Residents and visitors can enjoy the gardens which are both accessible by foot and by wheelchair.

All bedrooms benefit from en-suite facilities.

Facilities

  • 85 bedrooms
  • Wheelchair friendly gardens
  • In-house hairdressing salon
  • Lounge areas/Day rooms
  • Use of minibus
  • Chiropodist, dentist and optician visit by appointment
  • Freshly prepared meals; special dietary requirements catered for
  • Close to public transport
  • Multi-sensory stimulation room

Activities

  • Trips to local shops/attractions
  • A varied activities programme
  • Laundry service
Kanchan Khattri Administrator

What do you think a person needs to do to be good in your role?

One should be of polite disposition with a caring and supportive nature. Good communication and listening skills are important as well as time management and the ability to work under pressure. To be proactive and at times multi-task. Always smile.

What’s your favourite part of your working day and why?

The best part of my day is when a resident stops for a chat. I have great respect for the elderly and I love to hear of their life experiences.

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge in my role is that I continue to learn and help others.

What has been your biggest career highlight to date?

In our recent CQC inspection, January 2018 the inspector commended me highly for my excellent work on the staff recruitment files, achieving an outstanding. Her comments were rewarding to hear.

What qualities do you think make you stand out?

A professional who is passionate about achieving excellent care and quality of life for residents and who supports the staff teams fairly. A good communicator who can motivate others and maintain confidentiality.

What are your interests outside of work/how do you unwind?

I regularly practice yoga and attend aerobic classes. I do also enjoy a good novel now and again.

What do you enjoy/you looking forward to most about working at this care home?

No two days are the same at Kingsley Court. I look forward to building relationships with residents and staff and enjoy the multicultural diversity. I am committed to delivering the best service I can.

Martha Tamerat Activities Co-ordinator

What do you think a person needs to do to be good in your role?

Understanding residents’ needs and the ability to make a difference. Skills and ability to plan and organise own workload and able to work independently. To establish links and encourage involvement with families and local communities in the home. To promote a positive image of the home by maintaining a professional approach at all times. Excellent communication skills. Treat people with dignity and equality. To provide occupational opportunities for individual residents. To confidently plan and organise group activity programmes.

What’s your favourite part of your working day and why?

Making a difference and seeing a smile of residents’ faces is what motivates me and keeps me going; makes my job rewarding. It is the satisfaction gained knowing I have made a difference.

What’s been your biggest professional challenge in your current role, or in your career to date?

Working with advanced dementia residents and understanding their challenging individual needs

What has been your biggest career highlight to date?

Dignity champion finalist, employee of the year (twice), IIP – Gold, Certificate of Excellence for Outstanding Performance and Dedication – IIP – Gold, CQC inspection – 2018 (dementia unit), Hillingdon Social Services (wall art on dementia unit) and Certificate of Achievement 2018.

What qualities do you think make you stand out?

Good people skills and management, good communication, treat people with equality and approachable and understanding

What are your interests outside of work/how do you unwind?

Socialising with friends and family. Reading. Watching films and documentaries. History. Arts and crafts. Travelling

What do you enjoy/you looking forward to most about working at this care home?

A good and peaceful working day. I feel content knowing that I have made a difference in a resident’s day and knowing my efforts have been successful and rewarding

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    Kingsley Court,
    855 Uxbridge Road,
    Hayes,
    Middlesex,
    UB4 8HZ

    0208 561 6681