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Ladymead

Wroughton, Swindon

01793 845063

Moormead Road,
Wroughton,
Swindon,
SN4 9BY


   

Our Home

Our care home is located in a beautiful rural area of Wroughton. Our home is only a short drive from Swindon Town Centre and is in easy access to local transport.

In our 35-bedded home, we offer 24-hour nursing care for those who have complex medical needs. Respite care is also available for those who may benefit from a change of scenery and time to enjoy the company of others.

Our home has TV lounges and a quiet sitting room in which to relax.

Our care team are passionate about providing truly person-centred care.

Our meal experience is excellent, with our chef and catering team working hard to create meals that are both nutritious and tasty, using fresh seasonal ingredients.

Facilities

  • Sensory garden
  • In-house hairdresser
  • Snacks and fresh fruit available all day
  • Free Wi-Fi throughout the home
  • En-suites
  • Conservatory
  • Garden and patio area
  • Close to local shops and public transport

Activities

  • Exploring the sensory garden
  • A varied weekly activities programme
K C Byju Vasudevan Home Manager

Please detail any relevant education/training

Bachelor in Nursing and Midwifery.

Year started working at Healthcare Homes

March 2020 when Ladymead was taken over by HHG. Started with FSHC in July 2002.

Why did you decide to work at Healthcare Home?

Ladymead was taken over by HHG from FSHC. Very welcomed by HHG team. Very supportive management team.

What role did you carry out before you came to Healthcare Homes?

Home Manager, Deputy Manager, Registered nurse, Team leader – Cardiovascular and Thoracic surgery ICU.

What do you think a person needs to do to be good in your role?

Passionate about their work, approach work in a very positive attitude, be committed, be compassionate, good listener, good observation, good work-life balance.

What’s your favourite part of your working day and why?

Talking to people in our care as I love to know how they feel.

What’s been your biggest professional challenge in your current role, or in your career to date?

Managing staff has been the most difficult and challenging part of my current role.

What has been your biggest career highlight to date?

Home Manager role.

What qualities do you think make a good home manager?

Lead by example, strong, committed, supportive, approachable, observant.

What are your interests outside of work/how do you unwind?

Spend time with family and friends and driving.

What do you enjoy/are you looking forward to the most about working at this care home?

Spending time with residents and supporting staff to deliver high-quality care. Making a difference in our residents’ lives.

Jocelyn Villaroman Deputy Manager

Please detail any relevant education/training

Bachelor of Science in Nursing Management.

Mentorship (Oxford Brookes University).

Year started working at Healthcare Homes

March 2020.

Why did you decide to work at Healthcare Home?

Healthcare Homes bought Ladymead in March 2020, I worked here before that.

What role did you carry out before you came to Healthcare Homes?

I’ve previously worked as a Deputy Manager and Deputy Sister.

What do you think a person needs to do to be good in your role?

You need to be a role model, respectful, a good leader and motivator. You’ll need to manage time well and sets clear goals, aim to achieve a high standard of care, ensure all persons in care are well cared for and satisfied, as well as good communication, a sense of self-awareness, empathise with team members and acknowledge criticism as part of learning improvements.

What’s your favourite part of your working day and why?

The start and end of the day.

Start of the day, I am looking forward to tasks of the day, organising and prioritizing work to be done.

End of the day, I love the feeling of satisfaction and fulfilment that all tasks have been completed.

What’s been your biggest professional challenge in your current role, or in your career to date?

Managing staff has always been a challenge, motivating and leading them to carry on their tasks to a high level.

What has been your biggest career highlight to date?

Great appreciation from the residents and families, respect and trust from the staff and my superiors.

What qualities do you think make a good home manager?

Good leader, knowledgeable, good motivator, detail-orientated, tough-minded and to be able to handle conflicts, systematic, organised and consistent with standards of care.

What are your interests outside of work/how do you unwind?

Watching films, having video chats with my family and friends back home.

Baking and decorating cakes and taking them to work.

What do you enjoy/are you looking forward to the most about working at this care home?

Life and career fulfilment, taking care of residents more than ever in their final years. Good teamwork in achieving high standards of care for residents. Staff getting support, encouragement, uplifting self-esteem of employers, morale and values from top management, to work smarter for the company.

 

Maggy Jones Administrator

Please detail any relevant education/training

BT Telecommunication, Handling complaints.

Administration NVQ Level 2.

Year started working at Healthcare Homes

Started at Ladymead in April 2009, Healthcare Homes took over in March 2020.

What role did you carry out before you came to Healthcare Homes?

I was the same role, Home Administrator.

What do you think a person needs to do to be good in your role?

They’ll need to have a smile at all times to great visitors and when answering the phone, experience in admin duties, enjoy working with a team and a heart for the elderly.

What’s your favourite part of your working day and why?

The highlight of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents.

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge for me was when my mother passed away 6 years ago with Acute Leukemia and whether or not I could still continue working in a care home because of being around death.

What has been your biggest career highlight to date?

I first worked at Ladymead in 1997, I left in 2000 to bring our children up. Then after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.

What qualities do you think make a good home manager?

Approachable, fair, knowledgeable, caring and dedicated.

What are your interests outside of work/how do you unwind?

I am a new creation in Christ and attend church weekly and also attend mid-weed meetings. I am also a crafter and make greeting cards to sell and I run a small business working with children, elderly, children and adults with additional needs.

What do you enjoy/are you looking forward to the most about working at this care home?

I enjoy working at Ladymead, meeting new people and listening to many stories that our residents like to share. I enjoy helping Julie (Activities/PAL) with her fundraising and putting our ideas together to raise funds to give our residents a good experience at our home.

I am looking forward to working with Healthcare Homes and meeting more of the team.

 

Danielle Usher Chef

Please detail any relevant education/training

NVQ 1  Food Preparation

NVQ 2 Professional Cookery

NVQ 3 Leadership + Management Diploma

Year started working at Healthcare Homes

2020

Why did you decide to work at Healthcare Home?

I wanted to try something different and take on a job which will be rewarding.

What role did you carry out before you came to Healthcare Homes?

I was the head chef in a hotel for 5 years and have been working in hotels since college for 13 years.

What do you think a person needs to do to be good in your role?

Being able to cook a variety of meals and not to be afraid to try new things.

What’s your favourite part of your working day and why?

Being able to spend time with the residents, involving in resident activities and helping improve their home.

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning to adjust from cooking in Hotels to Care Homes. I never realised how attached you would get to the residents and how much you grow to love them. It’s a completely different way of cooking.

What has been your biggest career highlight to date?

Becoming head Chef at 24 at the biggest hotel in Swindon and winning employee of the year.

What qualities do you think make a good home manager?

A strong leader, someone who has an open door, listens well and supports you through tough days.

What are your interests outside of work/how do you unwind?

Spending time with the family and my friends. I have a cairn terrier called Rex who I am obsessed with.

Shopping and visiting other cities are also my interests.

What do you enjoy/are you looking forward to the most about working at this care home?

Spending time with the residents, from baking with them to having a cuppa and a chat. It’s like gaining an extended family!

 

Julie Midwinter Activities Coordinator

Please detail any relevant education/training

Level 2 Diploma (Pearson EDI) in Health and Social Care

Year started working at Healthcare Homes

I’ve worked at Ladymead since 2009.

Why did you decide to work at Healthcare Home?

Because I also wanted to give something back to the older generation, and this is the perfect place to do it.

What role did you carry out before you came to Healthcare Homes?

I worked in retail for 20 years and wanted a change in career.

What do you think a person needs to do to be good in your role?

They need to be cheerful, have a lot of patients, be able to listen, understanding, also encourage.

Treat residents with dignity, getting to know them on this part of the journey of their life, I feel privileged to be able to do this.

What’s your favourite part of your working day and why?

The reaction of the families when you have done something small for the residents but to them, it means a lot. I like all of the day, It’s fun being at work, I get a lot of satisfaction but it is very hard work.

What’s been your biggest professional challenge in your current role, or in your career to date?

It was a change of career, from working in a shop to working in a care home. I quickly fell in love with the home and the residents. I have never looked back, but I also wish I had more time with the residents although they always seem to have a smile when they see me.

What has been your biggest career highlight to date?

When we won the pride of Swindon – Team Award July 2011, we went along to an awards ceremony.

What qualities do you think make a good home manager?

You have to be available as a representative of the home at all times. You need to be fair, encouraging, praise where due, but being strict to make sure everything is done to high standards, also being approachable which Byju is.

What are your interests outside of work/how do you unwind?

Gardening, looking after my 2-year-old grandson, quizzes and DIY.

What do you enjoy/are you looking forward to the most about working at this care home?

I enjoy the great team we have here at Ladymead, I also enjoy the residents and getting to know each of them, I like gaining their trust and confidence as well as treating them as if they were my own family with respect and dignity.

Mark Hawton Senior Care Assistant

Please detail any relevant education/training

NVQ Level 2

Year started working at Healthcare Homes

March 2020 when Ladymead was taken over by Healthcare Homes, I have worked at Ladymead since 2001.

What role did you carry out before you came to Healthcare Homes?

Senior care assistant.

What do you think a person needs to do to be good in your role?

Caring, compassionate and a good listener.

What’s your favourite part of your working day and why?

My favourite part of the day is spending time with the residents.

What’s been your biggest professional challenge in your current role, or in your career to date?

It has to be at this current moment of time due to Covid 19, it’s hard for residents not seeing their family.

What has been your biggest career highlight to date?

Being a Senior Care Assistant at Ladymead.

What qualities do you think make a good home manager?

Caring, good listener, organised, puts residents first.

What are your interests outside of work/how do you unwind?

I like cooking, gardening and going to the theatre.

What do you enjoy/are you looking forward to the most about working at this care home?

I enjoy working for a care home which puts its residents first.

 

Dacia Fernandes House Keeper

Please detail any relevant education/training

NVQ Level 2 – Cleaning & Support Services – 15th March 2011

Year started working at Healthcare Homes

Leadymead was bought by Health Care Homes on 11/3/20, I’ve been here at Ladymead since 2009.

Why did you decide to work at Healthcare Home?

My previous professional experience was in domestic work for 17 years, so I continued in the same profession.

What role did you carry out before you came to Healthcare Homes?

Domestic.

What do you think a person needs to do to be good in your role?

Communication, technical skills, knowledge of chemicals, infection control, PPE and documentation.

What’s your favourite part of your working day and why?

Arranging the rooms and lounge and tidying up to be neat and tidy.

What’s been your biggest professional challenge in your current role, or in your career to date?

Stock ordering and management.

What has been your biggest career highlight to date?

Gaining Excellence Awards and Rock Awards.

What qualities do you think make a good home manager?

Being able to lead the team in the proper direction.

What are your interests outside of work/how do you unwind?

Shopping, on my day off I spend most of my time in town.

What do you enjoy/are you looking forward to the most about working at this care home?

Doing different job roles like laundry, kitchen assistance, care assistance and supporting the team.

 

George Pereira Care Home Assistant Practitioner

Please detail any relevant education/training

CHAP NVQ Level 3, MH Trainer, First Aid, Fire Warden.

DoLS & MCA, Boots training, Care Planning.

Year started working at Healthcare Homes

I joined Ladymead in 2010, Healthcare Homes bought Ladymead in March 2020.

Why did you decide to work at Healthcare Home?

To care for the elderly and make a difference in their lives by loving them.

What role did you carry out before you came to Healthcare Homes?

Care and hospitality.

What do you think a person needs to do to be good in your role?

Maintaining respect and dignity. Commitment to quality of care. Compassionate care, helping to improve lives and everyone counts.

What’s your favourite part of your working day and why?

Working together with residents because they come first.

What’s been your biggest professional challenge in your current role, or in your career to date?

Previously not being able to give enough time for residents and families at times, causes dissatisfaction because I couldn’t provide the care I thought was necessary.

What has been your biggest career highlight to date?

Started as a Care Assistant, I am now working as a Care Home Assistant Practioner.

What qualities do you think make a good home manager?

Experience and responsible leadership play a key role in determining whether the standard of practice are maintained. Ensuring support staff they are developed and have the nessorcary skills, knowledge, attitude and personality.

What are your interests outside of work/how do you unwind?

Watching movies, cooking and travelling. On my day-offs, I fulfil them by going on holidays.

What do you enjoy/are you looking forward to the most about working at this care home?

Making residents happy, making a small difference to their daily lives and that makes me happy in return. We are really close, like having a second family with many grannies and grandads.

 

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    Moormead Road,
    Wroughton,
    Swindon,
    SN4 9BY

    01793 845063