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Saxlingham Hall

Norwich, Norfolk

New care enquiries: 01508 508777

All other enquiries:01508 499225

The Green,
Saxlingham Nethergate,
Norwich,
Norfolk,
NR15 1TH

Key Facts

Our Home

Saxlingham Hall Nursing Home is a magnificent former manor house set in over four acres of much tended lawns and gardens. We provide nursing, residential and palliative care for up to 34 residents.

Each bedroom at Saxlingham Hall provides en-suite facilities, telephone and television points. We also provide spacious lounges and restaurant-style dining room areas for residents to enjoy, with WiFi is available throughout the home.

There are peaceful, spacious gardens where residents can enjoy views of the local wildlife and surrounding countryside, including grazing cattle in neighboring fields.

Our meal experience is excellent, with our chef and catering team working hard to create meals that are both nutritious and tasty, using fresh seasonal ingredients. A varied meal plan is offered, and special dietary requirements are catered for.

The home also features a garden-based cabin, equipped with two entrance points, protective Perspex screens, intercom system, heating/insulation, and a nurse call button. This facility allows us to provide greater capacity for visits by friends and relatives when we are not able to meet visiting needs within the home.  Strict infection control procedures are maintained to keep all our residents staff and visitors safe.

Facilities

  • Well-kept lawns and gardens
  • En-suites
  • Wi-Fi
  • Lifts
  • Extensive car parking
  • Full laundry service
  • 24-hour nurse call
  • Visiting chiropodist and hairdresser

Activities

A varied weekly activities programme

Access to pastoral care
Card games
Entertainers
Lunch club

Theresa Parfitt Home Manager

Please detail any relevant education/training

Registered Nurse, Ba (Hons) Health and Social Care.

Year started working at Healthcare Homes

I have worked at Saxlingham Hall since 1997.

What do you think a person needs to do to be good in your role?

Good leadership skills and the ability to communicate well, empowering people and working in a transparent way that involves everyone and leads to good teamwork.

What’s your favourite part of your working day and why?

Communicating with residents, their relatives and staff – understanding their needs and supporting them as required.

What’s been your biggest professional challenge in your current role, or in your career to date?

The impact of Covid 19 on residents and staff, keeping people safe and transitioning staff to changes in the way they now need to work.

What has been your biggest career highlight to date?

Receiving an ‘Outstanding’ rating in 2017 for Saxlingham from a CQC inspection, but especially for ‘well-led’, which I received an outstanding for as part of the report.

What qualities do you think make a good home manager?

Good leadership qualities include understanding people, communicating well and empowering people.

What are your interests outside of work/how do you unwind?

My family, reading and gardening.

What do you enjoy/are you looking forward to the most about working at this care home?

The dedication and skills of the staff provide an excellent delivery of care for residents and their families.

Steve Dixon Deputy Manager

Year started working at Healthcare Homes

2020

What role did you carry out before you came to Healthcare Homes?

I worked in other industries before completing “Return to Practice” in 2019.

What do you think a person needs to do to be good in your role?

Patience, resilience, caring, flexible, think on your feet.

What’s your favourite part of your working day and why?

Spending time with residents and getting to know their histories.

What’s been your biggest professional challenge in your current role, or in your career to date?

Completing the “Return to Practice” after 16 years away from nursing.

What has been your biggest career highlight to date?

Regaining my PIN number and returning to Nursing again.

What qualities do you think make a good home manager?

Approachable, dependable, supportive.

What are your interests outside of work/how do you unwind?

Golf, family, my dog and enjoying my garden.

What do you enjoy/are you looking forward to the most about working at this care home?

Developing myself into the Deputy Manager and supporting the Home Manager as required.

Wendy Rout Administrator

Year started working at Healthcare Homes

I have worked at Saxlingham Hall since June 2009.

What role did you carry out before you came to Healthcare Homes?

I have extensive administration skills having worked in the Occupational Therapy department at the Norfolk & Norwich University Hospital; a local primary school; established and ran a retail dairy business alongside my husband; PA at a GP surgery for 8 years; PA to the previous owner and then I joined Saxlingham Hall in 2009.

What do you think a person needs to do to be good in your role?

The ability to multitask, prioritize, have a positive outlook, be helpful, approachable and to keep smiling.

What’s your favourite part of your working day and why?

I enjoy that two days are never the same and there is no time to be bored or to think what shall I do next!

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning new systems and being able to prioritize the workload.

What qualities do you think make a good home manager?

Good people and organizational skills. Be supportive, approachable and promote cohesive teamwork within all departments at the nursing home.

What are your interests outside of work/how do you unwind?

Spending quality time with my family and grandchildren. I love coastal walks and being by the sea. I also enjoy socializing, a good film or book and gardening.

 

 

Susan Denny Trainee Assistant Practitioner
Year started working at Healthcare Homes I started working at Saxlingham Hall in July 2011 and I have been working for Healthcare Homes since March 2020, when Saxlingham Hall joined the group.
What role did you carry out before you came to Healthcare Homes? I have been an HCA since 2008 and worked in other care settings before I came to Saxlingham.
What do you think a person needs to do to be good in your role? I think good communication and listening skills are important so that we understand people’s needs. Good organisational skills are also required.
What’s your favourite part of your working day and why? Working with the team knowing we have delivered good quality care to our residents
What’s been your biggest professional challenge in your current role, or in your career to date? Completing a medication round as an early part of my training course to be an Assistant Practitioner
What has been your biggest career highlight to date? To be able to progress with my career and commence the Assistant Practitioner course.
What qualities do you think make a good home/branch manager? A good manager needs to have good communication skills and be able to listen to people.
What are your interests outside of work/how do you unwind? My children and I enjoy running to unwind.
What do you enjoy/are you looking forward to the most about working at this home? I am looking forward to further challenges to progress my career.
Please detail any relevant education/training I have level 2 and 3 in Health and Social care. I also have a level 2 in functional skills.
Shelley Wilkin-South Trainee Assistant Practitioner
Year started working at Healthcare Homes I started working at Saxlingham five and a half years ago and I have been working for Healthcare Homes since March 2020, when Saxlingham joined the group.
What role did you carry out before you came to Healthcare Homes? I have worked in a kitchen and as a carer before
What do you think a person needs to do to be good in your role? I think it is important to be caring, patient, positive, sympathetic, encouraging and to listen to people
What’s your favourite part of your working day and why? Working with a great supportive team and having the chance to practice my new role
What’s been your biggest professional challenge in your current role, or in your career to date? Being able to juggle working full time along with my studies and with a family at home.
What has been your biggest career highlight to date? The opportunity to gain further knowledge, training and skills with a qualification as an Assistant Practitioner
What qualities do you think make a good home/branch manager? A good manager is someone that is approachable, easy to talk to, listens and is supportive and encouraging
What are your interests outside of work/how do you unwind? Diamond art, walking, eating out and swimming
What do you enjoy/are you looking forward to the most about working at this home? I am looking forward to working alongside a great team and to continue to practice and participate in any training needed
Please detail any relevant education/training Trainee Assistant Practitioner
Other Comments 

I really enjoy my role as an HCA at Saxlingham Hall and I also enjoy my new role as AP, which enables me to gain skills and knowledge, understanding medical issues and being able to be involved in the planning of their care at the next stage of their life for them to be comfortable and at ease. It’s a great place to work and a great team in all areas.

 

 

 

 

 

 

 

Bridget Leighton Housekeeper

Year started working at Healthcare Homes

I have worked at Saxlingham Hall since 2007

What do you think a person needs to do to be good in your role?

To be able to communicate well with residents, relatives and staff.

Good leadership skills and working as part of a team.

What’s your favourite part of your working day and why?

Talking to residents and their relatives, learning about their lives.

What’s been your biggest professional challenge in your current role, or in your career to date?

The impact of Covid 19 and keeping people safe.

What qualities do you think make a good home manager?

Having a good approach to people by listening to them and supporting them.

What are your interests outside of work/how do you unwind?

My family.

What do you enjoy/are you looking forward to the most about working at this care home?

Working as part of a team who all work together to deliver a high standard of care.

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    The Green,
    Saxlingham Nethergate,
    Norwich,
    Norfolk,
    NR15 1TH

    01508 499225

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