Sovereign Lodge

Eastbourne, East Sussex

01323 412285


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Our Home

Accommodation is arranged over three floors accessible by lifts. Each bedroom benefits from en-suite facilities, telephone and television points.

There are a variety of lounge areas and dining rooms for residents and guests to enjoy. Gardens are wheelchair friendly.

Facilities

  • 64 bedrooms
  • In-house hairdressing salon
  • Wheelchair friendly gardens
  • Laundry service
  • Multi-sensory room
  • Activity room
  • Home-cooked meals prepared to suit all tastes and diets
  • Garden areas
  • Chiropodist, dentist and optician visit by appointment

Activities

  • A variety of activities available for all
  • Trips arranged to local shops and attractions
Sam Kirwan Home Manager

Please detail any relevant education/training

Registered Manager Award, NVQ level 4, Diploma Person Centred Counselling Therapists, Diploma in Leisure Management and Geography, Post grad Diploma in Substance Misuse, Level 1 Joinery and Construction skills, PTLLS in Learning and Developing, A1 Award in Assessing and IOSH in Health and Safety

Year started working at Healthcare Homes

2018

Why did you decide to work at Healthcare Home

I had previously worked with COO Helen Gidlow and RD Elena Alexe and I always enjoyed working with them.  It is about quality.

What role did you carry out before you came to Healthcare Homes

I worked as a Senior General Manager for over 2 years with a care provider and prior to this position, an Assistant Senior Manager for a council.

What do you think a person needs to do to be good in your role?

A leader and manager who has great knowledge of the care industry and the many pathways available to support the customers that come to the home.  An individual who can speak to staff and listen to their points of view, but who is able to make decisions that will ensure the safety of all parties within the home.  A great sense of humour is a must, be patient, encourage and praise the staff team.  A person who will address any issues within the home to create a homely culture that is positive for both residents and the staff team.  An optimistic attitude to their work in a high pressured demanding job.

What’s your favourite part of your working day and why?

I love it when I walk the floor and see the residents, having a few moments with them, having lunch with them or generally just making sure they are all safe.  To see smiles on their faces is always a great reminder that the job is certainly worth it.

What’s been your biggest professional challenge in your current role, or in your career to date?

Developing the staff team to promote being proactive, supportive and positive with residents.  To support staff to have the attitude that promotes care in an encouraging manner.

What has been your biggest career highlight to date?

The fact that over the years I have worked in senior posts and then taken a reduction in pay and role for my own wellbeing.  To have been self employed was an achievement being an individual with dyslexia, not havinf a team around me to pull resources from.

What qualities do you think make a good home manager?

Someone who is confident in their knowledge and who is assertive to challenge the staff team.  A person who knows how to talk to people and engage with them.  A person who knows the hours may be long and home life may be interrupted from time to time.

What do you enjoy/are you looking forward to the most about working at this care home?

I love my campervan Lilly and being in a field somewhere off grid with my crazy family, live music, coffee with friends, spending time with my partner, travelling and going to the cinema with a large popcorn.

Developing the team to believe in themselves more, build on their confidence and share that with the residents.  To develop a residents forum that we can use as ambassadors of the home and be part of the interviewing process.  Setting up a residents choir in time for Christmas

Margaret Coscolluela Deputy Manager

Why did you decide to work at Healthcare Homes?

The company gives better opportunities and support me in my role

What role did you carry out before you came to Healthcare Homes?

Registered nurse

What do you think a person needs to do to be good in your role?

I believe that a person needs to be passionate about their role. A person who is well driven and loves their job. Management can be challenging, it requires commitment, motivation and skill to make a vision in to reality.

What’s your favourite part of your working day and why?

The best part of my working day is knowing that I have made a difference in someone’s life and have helped them through a difficult situation.

What has been your biggest career highlight to date?

The highlight of my career was when I was appointed as Deputy Manager.

What qualities do you think make you stand out?

Being able to maintain consistent standards and ensure rules and procedures are followed but be open to change. Ability to communicate with both staff and residents. Be able to reflect and decide immediately to unforeseen events. Be firm with decisions.

What are your interests outside of work/how do you unwind?

Spending time with family. I love swimming and watching TV. I enjoy getting in touch with my family and friends who are overseas.

What do you enjoy/you looking forward to most about working at this care home?

Teamwork. I enjoy working with my colleagues

Kathleen Pantua Administrator

Why did you decide to work at Healthcare Homes?

I wished to be part of this growing company and be able to contribute my knowledge and skills, at the same time learning and growing with the company

What role did you carry out before you came to Healthcare Homes?

Administrator/receptionist for a different provider

What do you think a person needs to do to be good in your role?

You must be knowledgeable or must be willing to learn. You must be people orientated, know how to deal with different kinds of people in a friendly bu professional manner. Must be well organised and know how to manage time. Stay calm.

What’s your favourite part of your working day and why?

Being able to help out with the team. Completing tasks and being ready to accept more. Meeting new people

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge was moving from a corporate company where I had been for 5 years to a smaller but growing company. Luckily enough, after a few weeks of intensive training, I was able to adapt and settle quickly in to my new home. Thanks to the most friendly and accommodating staff/residents and relatives of Sovereign Lodge and those at our operations office Apex.

What has been your biggest career highlight to date?

I am quite happy to see the progression of my career over the span of six years.

What qualities do you think make you stand out?

A good home manager must have good leadership and at the same time be caring and have a passionate heart. Time management is also very important.

What are your interests outside of work/how do you unwind?

Spending time with my little boy, playing in the sand or swimming together. I also like watching movies and shopping.

What do you enjoy/you looking forward to most about working at this care home?

Working with my colleagues who are a bunch of happy and energetic people. Meeting and greeting residents and relatives. Being productive at work – being able to accomplish all tasks given

Rebecca Clarke Domestic Supervisor

Why did you decide to work at Healthcare Homes?

The company appealed to me. The home has great characteristics

What role did you carry out before you came to Healthcare Homes?

I was a healthcare assistant

What do you think a person needs to do to be good in your role?

Be able to remain calm under pressure. Be able to adapt to challenging situations

What’s your favourite part of your working day and why?

Spending time with residents. Seeing them makes me happy

What has been your biggest career highlight to date?

Obtaining NVQ qualification

What qualities do you think make you stand out?

A good home manager should be really caring and understanding. They should also show appreciation to their staff

What are your interests outside of work/how do you unwind?

In my spare time I like to read and to spend time with my Godchildren

What do you enjoy/you looking forward to most about working at this care home?

Hopefully having the opportunity to progess in my career

Stephen Kemp Head Chef

Why did you decide to work at Healthcare Homes?

Career opportunities

What role did you carry out before you came to Healthcare Homes?

Sous Chef and Head Chef

What do you think a person needs to do to be good in your role?

Good experience and knowledge. Being caring with all of our residents.

What’s been your biggest professional challenge in your current role, or in your career to date?

Finding a passion for the industry

What has been your biggest career highlight to date?

Being on Sky TV

What qualities do you think make you stand out?

Being able to manage staff and allowing staff to manage their own departments

What are your interests outside of work/how do you unwind?

Scubadiving, sports, cooking and cycling

What do you enjoy/you looking forward to most about working at this care home?

To move the business forward in the future and to maintain being the best care home in Eastbourne

Steve Briffitt Maintenance

What role did you carry out before you came to Healthcare Homes?

Assistant Facilities Manager

What do you think a person needs to do to be good in your role?

A general understanding of what makes a building work

What are your interests outside of work/how do you unwind?

Music and modern history

Tracy Wenham Activities Co-ordinator

Why did you decide to work at Healthcare Homes?

Sovereign Lodge has a very good name in the local community and I wished to have a more fulfilling job role

What role did you carry out before you came to Healthcare Homes?

Landlady at a local public house. I had always worked in the service industry.

What do you think a person needs to do to be good in your role?

Bubble, outgoing, motivated and confident. Being able to work as part of a team or take a lead role if necessary. Energetic, enthusiastic and loving the job of making people happy.

What’s your favourite part of your working day and why?

Putting a smile on people’s faces and making a difference. Giving residents something to look forward to.

What’s been your biggest professional challenge in your current role, or in your career to date?

Being diverse in the role and giving a wide variety in the activity schedule; keeping it fresh and exciting. I am undertaking a Health Care Practitioner trainee role which I am very excited about and looking forward to the outcome.

What has been your biggest career highlight to date?

I have many highlights through my time here, none more important than walking in to the lounge areas and seeing smiling, happy residents

What qualities do you think make you stand out?

Good leadership qualities, being able to communicate freely with staff. Good problem solving skills

What are your interests outside of work/how do you unwind?

Spending time with my family, dining out, walking and enjoying the fresh air with loved ones, watching movies and shopping

What do you enjoy/you looking forward to most about working at this care home?

The relationships I have formed with my colleagues and residents; it’s not just a job to me. I can honestly say in my time working here, this is my family as well as my friends

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    Sovereign Lodge,
    2 Carew Road,
    Eastbourne,
    East Sussex,
    BN21 2DW

    01323 412285