Hayley is Apex support office hero

Healthcare Homes colleagues were delighted to get together at a company conference and awards last week to recognize staff and teams who work throughout our family of 48 homes and 11 homecare branches.

And whilst it was recognized that every health and social care employee is undoubtedly a hero, and every Healthcare Homes team was awarded an Inspirational Team of the Year Award, managers had also been asked to recommend individuals for the Hero Awards 2022.

Hayley Nice was among 24 individuals to be given a Hero Award 2022. She has been part of Healthcare Homes for nearly 11 years working in the payroll team at Apex, Colchester, home to the support services for the company.

Hayley deserves this award for going above and beyond through the challenging times of the pandemic and at the time when we acquired eight new homes – all with different payroll systems  Late nights, early mornings, with an absolute dedication to ensure all the staff were paid correctly and on time.

The pressure and complications on the payroll team due to COVID is difficult to comprehend. With homes and branches often not able to submit information in a timely manner, the challenges were even greater – sorting out isolation pay, sickness, furlough.

Hayley should be commended for all the challenges she has overcome and continues to do so, to ensure that staff are paid on time with minimal queries.

Hayley is always happy to help in any way she can and been a support to all around her. A true ‘back of house’ hero

Gordon Cochrane, chief executive officer, told the audience, “ I’m delighted to say that we were inundated with nominations for people that managers wanted to be recognized as absolute stars, the backbones of our homes and branches, the heroes we simply cannot do without and Hayley is one of those heroes.”

Pip Rich