Avon Lodge

Bristol, Bristol

01179 474370


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Our Home

A modern and spacious home located on the outskirts of Bristol. The home is easily accessible by major road routes and public transport.

Avon Lodge is situated close by to local shops and the City centre is only ten minutes away.

Facilities

  • 62 bedrooms
  • A multi-sensory room
  • In-house hairdressing salon
  • Garden and patio areas
  • Laundry service
  • Two activity rooms
  • Freshly prepared meals with special dietary requirements catered for
  • Chiropodist, dentist and optician visit by appointment

Activities

  • A varied activities programme to suit residents’ interests
  • Visits to local attractions
  • Entertainers, musicians and singers visit the home
Pam Arnsmeyer Home Manager

Why did you decide to work at Healthcare Homes?

I immigrated from South Africa and wanted to work in a dementia nursing home as I had never worked with the elderly before. I wished to gain experience in this field.

What role did you carry out before you came to Healthcare Homes?

In South Africa I managed a health screening department in a public company. My team carried out health screening for employees. We collated the data and presented management with the information reflecting the financial impact the health status of their employees had on their company.

What do you think a person needs to do to be good in your role?

Understanding of both the caring and business aspect of managing a care home. Having an open door policy for residents, staff and relatives. Having my own clear principles and values and sharing them with colleagues to build a positive and professional culture

What’s your favourite part of your working day and why?

I enjoy seeing my residents happy and safe and chatting to them. I like to listen to their stories. I enjoy having my staff interact with our residents and having a laugh with them.

What’s been your biggest professional challenge in your current role, or in your career to date?

Adjusting to the role of managing a care home in terms of safeguarding investigations

What has been your biggest career highlight to date?

Avon Lodge is my passion and the biggest highlight since becoming manager was getting a good CQC result

What qualities do you think make you stand out?

Having an in depth knowledge of our residents and staff needs. Embedding a positive culture with praise, recognition and constructive criticism. Patience, knowledge and assertiveness

What are your interests outside of work/how do you unwind?

Meals with family and friends, trying out new restaurants, gym and travelling

What do you enjoy/you looking forward to most about working at this care home?

Maintaining and improving our CQC result. Being recognised for the great home we have and the hard work my team do to keep everyone happy and safe

Krishna Mullekkatu Deputy Manager

Why did you decide to work at Healthcare Homes?

Moved to Bristol from London

What role did you carry out before you came to Healthcare Homes?

Advanced theatre practitioner

What do you think a person needs to do to be good in your role?

Responsible and accountable, observant, a good knowledge of medical conditions and dementia, a good listener, customer focussed and a good communicator

What’s your favourite part of your working day and why?

Assisting a resident to make their day better

What has been your biggest career highlight to date?

Being the Deputy Manager

What qualities do you think make you stand out?

My manager shows all the good qualities you should have

What are your interests outside of work/how do you unwind?

Looking after my son and watching movies

What do you enjoy/you looking forward to most about working at this care home?

Residents’ satisfaction

Chris Moult Maintenance

Why did you decide to work at Healthcare Homes?

Following insolvency of my previous employer, I decided I would like to experience working within the dementia sector as a complete change of career

What role did you carry out before you came to Healthcare Homes?

Worldwide network building co-ordinator within the estates division of BT for 18 years. I spent the next 10 years back on the tools installing CCTV, door access, fire alarms and nurse call systems. I also installed car park barriers.

What do you think a person needs to do to be good in your role?

You must have a good grounding in all aspects of the construction industry and demonstrate a good understanding of PPM. Good paperwork and recording are important.

What’s your favourite part of your working day and why?

Keeping the building in a safe state, for both residents and staff. Meeting residents and their families and making them feel this is their home

What’s been your biggest professional challenge in your current role, or in your career to date?

Trying to provide a safe and pleasant environment for staff and residents working within budgetary restrictions

What has been your biggest career highlight to date?

Transforming the garden from nothing in to an area that is greatly enjoyed by residents, families and the home

What qualities do you think make you stand out?

A person who can be approached at all times by family, residents or staff. Guides the home towards an outstanding status

What are your interests outside of work/how do you unwind?

All my spare time is spent making automated mechanical instruments. So far I have made an automated playing accordion, a Dutch street organ and a small fairground organ. Presently I am making one of the largest fairground organs in the country.

What do you enjoy/you looking forward to most about working at this care home?

I regard every day as a challenge. No day is ever the same, as the home enters its 10th anniversary, like us, parts start to wear out; so always busy

Jayne Maddocks Activity Co-ordinator

Why did you decide to work at Healthcare Homes?

I wanted to change direction and do something new

What role did you carry out before you came to Healthcare Homes?

Area Manager of hair salons

What do you think a person needs to do to be good in your role?

Have the ability to listen, see the person in front of you with compassion and help them to have some quality in their lives and fulfil their wishes

What’s your favourite part of your working day and why?

I like having group quizzes and group chats reminiscing, watching the sparkle come back.

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge is to put myself in the place of someone with dementia and try to understand how this must feel

What has been your biggest career highlight to date?

To have magical moments with someone whom may have been very challenging and lost

What qualities do you think make you stand out?

Approachable and shows staff they are prepared to work hard and show their appreciation

What are your interests outside of work/how do you unwind?

I like to go to the gym and be with my family and grandchildren

What do you enjoy/you looking forward to most about working at this care home?

I look forward to assisting making this home outstanding

Joan Davidson Administration Manager

Why did you decide to work at Healthcare Homes?

CQC inspector headhunted me

What role did you carry out before you came to Healthcare Homes?

Care Manager in domiciliary care

What do you think a person needs to do to be good in your role?

Accuracy, focus, apprachability and a good communicator

What’s your favourite part of your working day and why?

When rotas are complete, residents settled and activities are taking place

What has been your biggest career highlight to date?

Keeping Avon Lodge ticking over successfully

What qualities do you think make you stand out?

A good communicator, approachable, focused on the job in hand, reliable and calm

What are your interests outside of work/how do you unwind?

Reading, listening to music, going out for meals and having my grandson to stay

Paul Britton Head chef

Why did you decide to work at Healthcare Homes?

A fresh challenge

What role did you carry out before you came to Healthcare Homes?

Head chef for Four Seasons Healthcare

What do you think a person needs to do to be good in your role?

Dedication, hard work and man-management skills

What’s your favourite part of your working day and why?

Getting feedback from the residents and being able to do food activities with them

What’s been your biggest professional challenge in your current role, or in your career to date?

Managing the opening of the kitchen at Avon Lodge from scratch

What has been your biggest career highlight to date?

Maintaining 5 stars for food and safety for nearly 10 years. Being able to do a job I love

What qualities do you think make you stand out?

Communication, man-management and listening to others

What are your interests outside of work/how do you unwind?

Cooking, reading and being a Father

What do you enjoy/you looking forward to most about working at this care home?

Being able to improve our residents’ quality of life

Rachael Watkins Administrator

Why did you decide to work at Healthcare Homes?

To work in a dementia care home with a mentor who encouraged me to work in care

What role did you carry out before you came to Healthcare Homes?

Health Care Assistant in a nursing home. A PA to a local housing manager

What do you think a person needs to do to be good in your role?

Have the ability to multi-task and of course keep a smile on your face at all times

What’s your favourite part of your working day and why?

The afternoon, when all the staff are in, the residents are settled and enjoying the activities and are content

What’s been your biggest professional challenge in your current role, or in your career to date?

Transition – from being a stay at home Mum to getting a new identity back – working in a busy office and caring for all our lovely residents

What has been your biggest career highlight to date?

From working in a nursery school after having children to getting back to where I belong and am happy in an office environment

What qualities do you think make you stand out?

The ability to listen, be people orientated as well as having to wear a business hat at the same time

What are your interests outside of work/how do you unwind?

Relax at home, walks in the fresh air, watching films and looking after my dog, cat and rabbit

What do you enjoy/you looking forward to most about working at this care home?

Meeting new people from all walks of life, with life stories to tell and learn from. Being rewarded with their smiles, to be part of ‘our home’.

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    Southey Avenue, Kingswood,
    Bristol,
    Bristol, BS15 1QT

    01179 474370