Claremont House

Caister-on-Sea, Norfolk

01493 377041

Claremont House / Lodge,
Caister-on-Sea,
Norfolk,
NR30 5AA


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Our Home

This purpose built, single storey Home opened in 1996. It offers specialised nursing care for the elderly and has an enviable reputation in the local community for its high quality care. In 2009, a 24 bed specialist dementia unit opened in the grounds.  The two units, the nursing home and specialist dementia unit, have a highly-regarded reputation in the local area.  The Home has been sympathetically designed to offer a choice of en-suite single rooms, double rooms and welcoming reception areas, all of which are available for our residents and their guests to enjoy. Although our rooms are fully furnished, we encourage residents to bring with them items of furniture and personal effects to complement those already provided so that their room can become an individual retreat.

Claremont House is situated next to the High Street at Caister-on-Sea conveniently near to a range of shops and amenities. To ensure that residents continue to have an active social life, regular trips are organised to the local shops, theatre, etc allowing everyone to benefit from the fresh sea air of the nearby coastline. If you simply wish for peace and tranquillity, well maintained gardens surround the Home, allowing you to enjoy a haven from the bustle of the town.

 

Facilities

  • Purpose built, high quality accommodation
  • Double rooms available
  • Specialist equipment available if or when required
  • Visiting optician, dentist, aromatherapist and chiropodist
  • Delicious meals and snacks offered throughout the day
  • Special diets catered for
  • Close to shops and other local amenities
  • Well positioned to enjoy the Norfolk coastline

Activities

A wide range of activities are organised at the home, including:

  • Bingo
  • Outside entertainers
  • Church lunches
  • Pamper days
  • Cream tea afternoons
  • Organised excursions
  • Dementia support groups
  • Tea dance
  • Fun days/fetes
Christine Morgan Home Manager

Why did you decide to work at Healthcare Homes?

I wanted to work in dementia

What role did you carry out before you came to Healthcare Homes?

Manager for learning disabilities

What do you think a person needs to do to be good in your role?

Listening skills, communication skills, organised, quality skills and being a team player

What’s your favourite part of your working day and why?

When meeting residents’ needs for example: understanding how to make their day better with a personal or just off the spec action

What’s been your biggest professional challenge in your current role, or in your career to date?

Keeping the home’s safety covered by staff ensuring they understand the home’s ethos

What has been your biggest career highlight to date?

Progress of dementia awareness in the community; developing our home through this

What qualities do you think make you stand out?

Listening skills, open door policy, working with the team and knowing if they need help or advice

What are your interests outside of work/how do you unwind?

My husband, children and grandchildren keep me busy. I also like watching football.

What do you enjoy/you looking forward to most about working at this care home?

Keeping it the safest, the best it can be. Meeting residents’ needs. Wishing for staff to enjoy their roles. Looking for new ideas to improve, a hunger for positivity

Gillian Kemp Head domestic

Why did you decide to work at Healthcare Homes?

Through local knowledge of the home

What role did you carry out before you came to Healthcare Homes?

Deputy and Head Housekeeper at a hotel

What do you think a person needs to do to be good in your role?

A good attitude, high standards and people skills

What’s your favourite part of your working day and why?

Enjoying my day alongside our residents

What’s been your biggest professional challenge in your current role, or in your career to date?

When residents pass away as you cannot help get attached

What has been your biggest career highlight to date?

To be available as and when needed by the home, residents and team

What qualities do you think make you stand out?

People skills and a good listener

What are your interests outside of work/how do you unwind?

A good book and television

What do you enjoy/you looking forward to most about working at this care home?

Seeing all of our residents and helping out as much as I can

Heather Thomas Administrator

What role did you carry out before you came to Healthcare Homes?

Mother

What do you think a person needs to do to be good in your role?

Good listening skills and patience; people skills

What’s your favourite part of your working day and why?

Working with residents and families to make their time at Claremont stress free and fun

What’s been your biggest professional challenge in your current role, or in your career to date?

I have loved taking on the infection control lead and attending cluster meetings. I have loved the every day challenges as an administrator, no two days are the same

What has been your biggest career highlight to date?

I think it is meeting with the residents over the years and being able to help support them at such a stressful time in their lives

What qualities do you think make you stand out?

Listening skills. Patience, knowledge and life experience

What are your interests outside of work/how do you unwind?

Spending time with my family and meals out

What do you enjoy/you looking forward to most about working at this care home?

The new challenges that each day can bring and spending time with our residents

Gillian Griffiths Clinical Lead

Why did you decide to work at Healthcare Homes?

Always enjoyed working on bank.

What role did you carry out before you came to Healthcare Homes?

Registered nurse.

What do you think a person needs to do to be good in your role?

Leadership skills, to be a team player. To appreciate other staff members whatever their role. To be flexible and to communicate with all other health care professionals

What’s your favourite part of your working day and why?

The beginning of a shift – hopefully to help staff feel positive about their shift and see residents and plan ahead for the shift ahead

What has been your biggest career highlight to date?

Dementia training at Hellesden Hospital and DCM training

What qualities do you think make you stand out?

To know all staff and residents. To be able to listen and be open to opinions and ideas. To be fair and unbiased.

What are your interests outside of work/how do you unwind?

I have two adult children who are unwell so I like to spend time catching up with their needs, facebook, crosswords and collecting my granddaughter from school

What do you enjoy/you looking forward to most about working at this care home?

Wherever I work I give it my all

Lesley Suttling Head cook

Why did you decide to work at Healthcare Homes?

A family friend already worked in the kitchen and really enjoyed it so I thought I would too

What role did you carry out before you came to Healthcare Homes?

Hospitality jobs

What do you think a person needs to do to be good in your role?

You need to be good at cooking and understand people’s needs and requirements. Also, to show empathy to our residents.

What’s your favourite part of your working day and why?

When I receive good feedback from our residents that they have enjoyed their food it makes me feel proud that I am doing a good job. I also like to spend time with our residents

What has been your biggest career highlight to date?

When I received a beautiful bouquet of flowers from a resident’s family for making a 90th birthday cake and arranging a birthday buffet. They were so grateful.

What qualities do you think make you stand out?

Patience, empathy, good leadership skills. The ability to cope with all challenges.

What are your interests outside of work/how do you unwind?

My daughter, visiting family, reading and craft work

What do you enjoy/you looking forward to most about working at this care home?

Making our residents good food that makes them happy, seeing other members of staff and also chatting and spending time with residents when I get the chance

Jodie Kindleysides Senior Carer

Why did you decide to work at Healthcare Homes?

I wanted to be part of a growing successful company

What role did you carry out before you came to Healthcare Homes?

Shift manager in a shop

What do you think a person needs to do to be good in your role?

Leadership skills, confidence, good listening skills, competence, flexibility, self-motivation and respect

What’s your favourite part of your working day and why?

Interacting with residents

What’s been your biggest professional challenge in your current role, or in your career to date?

Changing over to new care plans

What has been your biggest career highlight to date?

Being nominated for a Healthcare Homes Group Star Award 2018

What qualities do you think make you stand out?

A positive attitude, ability to prioritise, competence, empathy, patience, effective decision making and accountability

What are your interests outside of work/how do you unwind?

Spending time with my family and socialising with friends

What do you enjoy/you looking forward to most about working at this care home?

Making a difference to our residents’ day to day life

Amanda Reed Activities Co-ordinator

Why did you decide to work at Healthcare Homes?

I missed working in the care sector

What role did you carry out before you came to Healthcare Homes?

Housekeeper

What do you think a person needs to do to be good in your role?

You need to have a happy, friendly approach. Show you really do care.

What’s your favourite part of your working day and why?

As soon as I walk through the door I am greeted by residents who are happy to see me

What’s been your biggest professional challenge in your current role, or in your career to date?

Being able to deal with challenging situations and having a calming effect on the matter at the time

What has been your biggest career highlight to date?

My biggest highlight is knowing I make a difference to our residents

What qualities do you think make you stand out?

Friendly, with a kind and easy approach. Be understanding.

What are your interests outside of work/how do you unwind?

Spending quality time with friends, family, my boyfriend and walking our dog.

What do you enjoy/you looking forward to most about working at this care home?

I most enjoy when we have musical entertainment as I like to dance with our residents and seeing them so happy

Karen Ridgeon Activity Co-ordinator

Why did you decide to work at Healthcare Homes?

I was local to the home and wished to work with the elderly again

What role did you carry out before you came to Healthcare Homes?

Facilitator for people with disabilities

What do you think a person needs to do to be good in your role?

Happy, flexible, patient and be a good listener

What’s your favourite part of your working day and why?

Interaction with residents reassuring them and making sure they have a good time

What’s been your biggest professional challenge in your current role, or in your career to date?

Encouraging residents to interact with their local community, seeing what is available to them and encouraging them on day trips

What has been your biggest career highlight to date?

Working with residents with a person centred approach, helping them reach their goals

What qualities do you think make you stand out?

Supportive, patient, easy to approach and caring

What are your interests outside of work/how do you unwind?

Spending time with my husband, children and grandchildren

What do you enjoy/you looking forward to most about working at this care home?

Residents make my day!

Sean Conway Maintenance

Why did you decide to work at Healthcare Homes?

After taking early retirement I decided to return to work and I have always enjoyed a hands on role

What role did you carry out before you came to Healthcare Homes?

London underground/Train driver

What do you think a person needs to do to be good in your role?

To be able to carry out duties efficiently and be able to liaise with care staff and residents effectively

What’s your favourite part of your working day and why?

Interacting with the residents and be able to give them a good service

What’s been your biggest professional challenge in your current role, or in your career to date?

Three months intense training to become a train driver

What has been your biggest career highlight to date?

Qualifying as a train driver and never being unemployed since school

What qualities do you think make you stand out?

Someone with empathy but also a firm hand to be able to ensure the smooth running of the home day to day

What are your interests outside of work/how do you unwind?

I enjoy fishing, home improvements and a game of darts

What do you enjoy/you looking forward to most about working at this care home?

I get satisfaction of doing the ‘little things’ for our residents that seems to mean so much to them

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    Claremont House / Lodge,
    Caister-on-Sea,
    Norfolk,
    NR30 5AA

    01493 377041