Mill Lane

Felixstowe, Suffolk

01394 279509

Mill Lane,
79 Garrison Lane,
Felixstowe,
Suffolk,
IP11 7RW


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Our Home

Opened in 1976, Mill Lane offers specialised nursing care for the elderly and has an enviable reputation in the local community for its high quality care. The Home, which was once the local doctor’s surgery, has been sympathetically extended and refurbished to now offer a choice of welcoming reception rooms with attractive patio areas, all available for our residents and their guests to enjoy. Although our rooms are fully furnished, we encourage residents to bring with them items of furniture and personal effects to complement those already provided so that their room can become an individual retreat.

Mill Lane is situated in the Old Town residential area of Felixstowe, conveniently near to a range of shops and amenities. To ensure that our residents continue to have an active social life, the homes’ minibus regularly takes residents to the local theatre, on shopping trips or to benefit from the fresh sea air of the nearby coastline. If you simply wish for peace and tranquillity, well maintained gardens surround the Home, allowing you to enjoy a haven from the bustle of the town.

Facilities

  • 30 bedrooms
  • Visiting optician, dentist and chiropodist
  • In-house hairdressing salon offering usual services and in addition manicures and hand massages
  • Use of a beach hut on Felixstowe’s promenade
  • Large day room
  • Any dietary requirements met
  • The home has its own minibus
  • Active in the local community with annual fetes and events
  • Wi-Fi is available throughout the home

Activities

A wide range of activities are organised at the home, including:

  • Jabberwocky club
  • Felixstowe in flower
  • Poetry
  • Coastal excursions
  • Coffee mornings
  • Entertainment
  • Music & movement
  • Annual fete
  • ‘Remember When..’ talks
John Savage Home Manager

Why did you decide to work at Healthcare Homes?

I had very much enjoyed work experience at Mill Lane at a young age; never forgotten. The reputation of both Mill Lane and Healthcare Homes in the area has always been apparent.

What role did you carry out before you came to Healthcare Homes?

Senior Care Assistant and a Business Administrator role

What do you think a person needs to do to be good in your role?

An individual who is calm, understanding, willing to support and help others

What’s your favourite part of your working day and why?

I love each day, never is there one the same.

What’s been your biggest professional challenge in your current role, or in your career to date?

Working in the health and social care sector for the last 11 years, from a care assistant role working my way up to Home Manager

What has been your biggest career highlight to date?

Becoming a Home Manager has always been my goal and I am now in such a privileged position. I look forward to each challenge I face.

What qualities do you think make you stand out?

A Home Manager is able to listen, support and care about all that they do. To build a team to ensure a wonderful home is enjoyed by residents.

What are your interests outside of work/how do you unwind?

I enjoy spending time with friends and family. I also love holidays.

What do you enjoy/you looking forward to most about working at this care home?

I am looking forward to embracing future challenges and providing a warm, friendly home for our residents

Rachael Holmes Deputy Manager

Please detail any relevant education/training

Higher Diploma in Adult Nursing

Open University access to study module

Open university bridging module

Year started working at Healthcare Homes

2018

Why did you decide to work at Healthcare Home?

I wanted to change my working role.

What role did you carry out before you came to Healthcare Homes?

I was a senior registered nurse at a care home. Prior to that I was an RN at the hospital. I began my nursing career as an HCA when I was 18.

What do you think a person needs to do to be good in your role?

Excellent communication skills.

Friendly outgoing personality.

Knowledge of each resident and their families.

Knowledge of the policies and procedures of the home.

Clinical knowledge.

Excellent written skills.

What’s your favourite part of your working day and why?

Every day is individual so this is hard to answer. I enjoy the challenges that each day brings. I could be a carer, RN, clinical lead, deputy manager, assessor. It is NEVER boring!

What’s been your biggest professional challenge in your current role, or in your career to date?

My biggest challenge was in my forties and I was offered a secondment to become an RN while working at the hospital as an HCA. I did not really believe in myself that I could go back to education. I really surprised myself and others that I enjoyed learning so much and got such good results.

What has been your biggest career highlight to date?

While working at the hospital I was included in the designing of a hospital ward to make it dementia friendly. This made such a difference for the dementia patients and gave them a better experience of their hospital journey.

What qualities do you think make a good home manager?

Excellent interpersonal and communication skills.

Leadership and management skills.

A passion for working with people.

Honesty, respect, supporting goals and working as a team.

What do you enjoy/are you looking forward to the most about working at this care home?

I love to travel.

I always have a book on the go.

I love to paint fantasy art work with water colours.

I love to spend time with my family.

I enjoy the day to day challenges and the problem solving.

I look forward to making a difference for our residents in their home.

Nicki Parsons Housekeeper

Why did you decide to work at Healthcare Homes?

I wished to try something new and work in the care sector

What role did you carry out before you came to Healthcare Homes?

Travel Insurance Advisor

What do you think a person needs to do to be good in your role?

Be organised, have great initiative and a good eye for detail

What’s your favourite part of your working day and why?

When I get the opportunity to spend time with residents

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning and adapting to the responsibilities of leading a team

What has been your biggest career highlight to date?

Being appointed as housekeeper

What qualities do you think make you stand out?

Good industry knowledge, good organisation skills and an individual who cares

What are your interests outside of work/how do you unwind?

Spending time with my family

What do you enjoy/you looking forward to most about working at this care home?

Working in a friendly team and helping contribute in making a clean environment for our residents

Lukasc Swiekot Head Chef

Coming Soon!

James Chester Maintenance

Why did you decide to work at Healthcare Homes?

I decided to work for Healthcare Homes as it offered a varied and challenging role

What role did you carry out before you came to Healthcare Homes?

I worked within Felixstowe docks auditing incoming stock for a large supermarket chain

What do you think a person needs to do to be good in your role?

A good attitude, caring manner and an understanding of various trades

What’s your favourite part of your working day and why?

Looking forward to seeing what the day brings with challenges and issues to solve

What’s been your biggest professional challenge in your current role, or in your career to date?

Challenged to take on new skills and be adaptable to new and varied jobs

What has been your biggest career highlight to date?

Gaining my carpentry and joinery City & Guilds accreditation with credits

What qualities do you think make you stand out?

Being able to lead and be approachable to residents and staff

What are your interests outside of work/how do you unwind?

VW camper van and camping. Being part of a large team running a VW show.

What do you enjoy/you looking forward to most about working at this care home?

I like to tackle large projects within the home, i.e. revamping the dining area with a new preparation area

Kate Nears Activities Co-ordinator

Why did you decide to work at Healthcare Homes?

Good reputation and CQC rating

What role did you carry out before you came to Healthcare Homes?

Administrator for NHS Mental Health services

What do you think a person needs to do to be good in your role?

Patience, flexibility, a cheerful nature, persuasive, adaptable and empathetic

What’s your favourite part of your working day and why?

Seeing residents develop and smile

What’s been your biggest professional challenge in your current role, or in your career to date?

To motivate residents especially when suggesting new activities.

What has been your biggest career highlight to date?

Making residents smile. Introducing residents to the computer world

What qualities do you think make you stand out?

Being approachable and understanding of the role

What are your interests outside of work/how do you unwind?

Collecting and selling vintage clothing

What do you enjoy/you looking forward to most about working at this care home?

I enjoy the residents developing new skills and trying new things

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    Mill Lane,
    79 Garrison Lane,
    Felixstowe,
    Suffolk,
    IP11 7RW

    01394 279509